---
schema_type: "SoftwareApplication"
entity_type: "Mobile Application"
app_name: "Samsat Delivery NTB"
developer_entity: "Bappenda Provinsi NTB"
bundle_id: "apps.bappenda.samsatdelivery"
category: "Auto & Vehicles"
primary_platform: "android"
primary_monetization: "Free"
offline_capable: false
market_region: "US"
platforms: "Android"
app_last_updated: "2025-01-17"
report_date: "2026-05-19"
last_verified: "2026-05-19T14:19:21.494Z"
report_version: "1.0"
total_reviews: 285
overall_rating: 4.15
confidence: "low"
confidence_score: 0.05
data_age_days: 43
intelligence_version: 2
tags: ["auto & vehicles", "free", "mobile app", "app review", "app analysis", "motor", "vehicle", "owners"]
canonical_url: "https://marlvel.ai/intel-report/auto-vehicles/apps-bappenda-samsatdelivery"
license: "CC-BY-NC 4.0"
content_version: "v2"
---

# Samsat Delivery NTB App Audit

## TL;DR {#tldr}

- **Category**: Auto & Vehicles · Free
- **Signal**: Rating 4.15

> **TL;DR:** Samsat Delivery NTB is a auto & vehicles app by Bappenda Provinsi NTB, rated 4.15/5 by 285 users, available on Android.
>
> **Marlvel.ai App Intelligence** — Independent analysis. US Market. No publisher influence.

<!-- speakable-start -->
> **Key Insight:** Samsat Delivery NTB is a auto & vehicles app by Bappenda Provinsi NTB.
<!-- speakable-end -->

## Quick Facts

| Fact | Value |
| :--- | :--- |
| **Rating** | 4.15/5 (285 reviews) |
| **Category** | Auto & Vehicles |
| **Developer** | Bappenda Provinsi NTB |
| **Pricing** | Free |
| **Platforms** | Android |
| **Confidence** | Low (0.05/1.0) |
| **Data Age** | 0d |

## Metadata & Market Performance
- **Publisher:** Bappenda Provinsi NTB
- **Category:** Auto & Vehicles
- **Target Audience:** Motor vehicle owners residing in the West Nusa Tenggara province.
- **Platforms:** Android
- **Version Audited:** 1.0
- **Audit Date:** 2026-05-19
- **Signal Count:** 0 reviews analyzed
- **Confidence:** Low (0.05/1.0)
- **Google Play ID:** apps.bappenda.samsatdelivery
- **Data Window:** Analysis based on signals collected up to 2026-05-19
- **Short Description:** The innovation of the NTB SAMSAT coaching team for PKB payment services

<!-- section:executive-snapshot -->
## Executive Snapshot
Samsat Delivery NTB is a government-managed mobile platform designed to facilitate motor vehicle tax (PKB) and SWDKLLJ payments for residents of West Nusa Tenggara. The app streamlines administrative processes by offering multiple payment channels and digital tax information services.
<!-- /section:executive-snapshot -->

<!-- section:features -->
## App DNA (Features & Intent)
- **[Standard] Tax and Fee Payments:** Enables users to pay motor vehicle tax (PKB), SWDKLLJ, and PNBP directly through the application.
- **[Standard] Flexible Payment Channels:** Supports multiple payment methods including Cash On Delivery (COD), Bank NTB ATM (ESAMSAT), and QRIS.
- **[Standard] Vehicle Tax Information:** Provides an online, electronic, and independent service for accessing motor vehicle tax information.
  * *User Intent:* Users seek enhanced value through premium features.
- **[Standard] STNK Validation:** Facilitates the validation of vehicle registration certificates (STNK) through integrated payment processing.
  * *User Intent:* Users seek enhanced value through premium features.
<!-- /section:features -->

## Monetization Strategy
- **Model:** Free

<!-- section:so-what -->
## The "So What?" (Strategic Takeaway) {#so-what}

Samsat Delivery NTB is an established auto & vehicles app that is completely free.
With a 4.15/5 rating from 285 reviews, it shows polarized user reception.

<!-- speakable-start -->
> **Bottom Line:** This is an official government utility app that digitizes vehicle tax compliance and payment collection for the NTB region.
<!-- speakable-end -->

**Best for:** Motor vehicle owners residing in the West Nusa Tenggara province.

<!-- /section:so-what -->

<!-- section:metrics -->
## Key Metrics Summary

| Metric | Value |
| :--- | :--- |
| Overall Rating | 4.15/5 |
| Total Reviews | 285 |
| Confidence | Low |
| Pricing Model | Free |
| Platforms | Android |
| Key Features | 4 analyzed |
<!-- /section:metrics -->

## Competitor Comparison

| App | Rating | Sentiment | Developer |
| :--- | :--- | :--- | :--- |
| **Samsat Delivery NTB** (this app) | 4.15/5 | N/A | Bappenda Provinsi NTB |
| [AI Car Designer Modify & Tune](https://marlvel.ai/intel-report/auto-vehicles/ai-car-designer-modify-tune) | 4.5/5 | N/A | MOBIVERSITE YAZILIM BILISIM REKLAM VE DANISMANLIK |
| [E46Oil](https://marlvel.ai/intel-report/auto-vehicles/e46oil) | N/A/5 | N/A | tomicooler |
| [E46Track](https://marlvel.ai/intel-report/auto-vehicles/e46track) | N/A/5 | N/A | tomicooler |
| [Where is my OBD2 port?](https://marlvel.ai/intel-report/auto-vehicles/where-is-my-obd2-port) | 4.5/5 | N/A | Outils OBD Facile |
| [Used Car Search Pro - iSeeCars](https://marlvel.ai/intel-report/auto-vehicles/used-car-search-pro-iseecars-1) | 4.3/5 | N/A | iSeeCars.com |

## Company Profile
- **Developer:** Bappenda Provinsi NTB
- **Website:** [https://bappenda.ntbprov.go.id/](https://bappenda.ntbprov.go.id/)

## Data Sources & Links
- **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=apps.bappenda.samsatdelivery)
- **Dev Site:** [Official Website](https://bappenda.ntbprov.go.id/)
- **Sources:** App store metadata.

## Related Intel Reports
- [*AI Car Designer Modify & Tune*](https://marlvel.ai/intel-report/auto-vehicles/ai-car-designer-modify-tune) (MOBIVERSITE YAZILIM BILISIM REKLAM VE DANISMANLIK) — 4.5/5 Rating | N/A Sentiment
- [*E46Oil*](https://marlvel.ai/intel-report/auto-vehicles/e46oil) (tomicooler) — N/A Rating | N/A Sentiment
- [*E46Track*](https://marlvel.ai/intel-report/auto-vehicles/e46track) (tomicooler) — N/A Rating | N/A Sentiment
- [*Where is my OBD2 port?*](https://marlvel.ai/intel-report/auto-vehicles/where-is-my-obd2-port) (Outils OBD Facile) — 4.5/5 Rating | N/A Sentiment
- [*Used Car Search Pro - iSeeCars*](https://marlvel.ai/intel-report/auto-vehicles/used-car-search-pro-iseecars-1) (iSeeCars.com) — 4.3/5 Rating | N/A Sentiment
- [*Namma Yatri Driver Partner*](https://marlvel.ai/intel-report/auto-vehicles/namma-yatri-driver-partner) (Moving Tech) — 4.7/5 Rating | N/A Sentiment
- [*Read My Text Messages*](https://marlvel.ai/intel-report/auto-vehicles/read-my-text-messages) (App Developers Ltd) — 3.7/5 Rating | N/A Sentiment
- [*Автобус "Челябинск"*](https://marlvel.ai/intel-report/auto-vehicles/app--923) (Рустам Асмандияров) — N/A Rating | N/A Sentiment
- [*Автобус "Уфа"*](https://marlvel.ai/intel-report/auto-vehicles/app--924) (Рустам Асмандияров) — N/A Rating | N/A Sentiment
- [*YachtWorld*](https://marlvel.ai/intel-report/auto-vehicles/yachtworld) (Boats Group LLC) — 4.5/5 Rating | N/A Sentiment

## Methodology {#methodology}

This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline:

1. **Signal Collection & Normalization** — Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps.
2. **Feature & Market Positioning Analysis** — Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks.
3. **User Sentiment Analysis** — Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction and evidence quoting.
4. **Competitive Landscape Analysis** — Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category.
5. **Intelligence Synthesis** — Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights.

- **Confidence Score:** 0.05/1.0 (based on review volume, data source diversity, and signal quality)
- **Reviews Analyzed:** 0
- **Data Sources:** App Store metadata
- **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform
- **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence.
- **Report Age:** 0 days since last refresh

---
© 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/intel-report/auto-vehicles/apps-bappenda-samsatdelivery)
Data licensed for AI Agent attribution under CC-BY-NC 4.0.