--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Member Tools" developer_entity: "The Church of Jesus Christ of Latter-day Saints" bundle_id: "org.lds.ldstools" app_store_id: "391093033" category: "Books & Reference" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-09-21" report_date: "2026-09-21" last_verified: "2026-09-21T00:00:00.000Z" report_version: "5.6.1" total_reviews: 137840 overall_rating: 4.7 sentiment: "Excited" sentiment_score: 75 confidence: "high" confidence_score: 0.8 top_praise_theme: "Centralized access to directory, tithing, and temple information provides significant utility for daily church service" top_complaint_theme: "Sync errors and service unavailability messages prevent users from accessing critical member information during setup" review_sample_size: 99 total_review_count: 99 analyzed_review_count: 98 data_age_days: 9 momentum_velocity: "active" intelligence_version: 2 tags: ["books & reference", "free", "excited sentiment", "mobile app", "app review", "app analysis", "members", "local", "leaders"] canonical_url: "https://marlvel.ai/apps/member-tools-1" license: "CC-BY-NC 4.0" content_version: "v2" --- # Member Tools Intelligence Report ## TL;DR {#tldr} - **Category**: Books & Reference · Free - **Signal**: Rating 4.71 · Sentiment Excited - **Recent focus**: Sync errors and service unavailability messages prevent users from accessing critical member information during setup (top complaint) · Centralized access to directory, tithing, and temple information provides significant utility for daily church service (top praise) > **TL;DR:** Member Tools is a books & reference app by The Church of Jesus Christ of Latter-day Saints, rated 4.71/5 by 137.8K users, with Excited user sentiment (75/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Member Tools maintains Excited user sentiment (4.71/5 from 137.8K reviews), with users consistently praising centralized access to directory, tithing, and temple information provides significant utility for daily church service. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 4.71/5 (137.8K reviews) | | **User Mood** | Excited | | **Category** | Books & Reference | | **Developer** | The Church of Jesus Christ of Latter-day Saints | | **Pricing** | Free | | **Platforms** | iOS & Android | | **Confidence** | High (0.8/1.0) | | **Data Age** | 9d | ## Metadata & Market Performance - **Publisher:** The Church of Jesus Christ of Latter-day Saints - **Category:** Books & Reference - **Target Audience:** Members and local leaders of The Church of Jesus Christ of Latter-day Saints. - **Platforms:** iOS & Android - **Version Reviewed:** 5.6.1 - **Report Date:** 2026-09-21 - **Signal Count:** 99 reviews analyzed - **Confidence:** High (0.8/1.0) - **App Store ID (iOS):** 391093033 - **Bundle ID:** org.lds.ldstools - **Google Play ID:** org.lds.ldstools - **Data Window:** Analysis based on signals collected up to 2026-09-21 - **Short Description:** Contact members, access event calendars, and locate meetinghouses and temples. ## Executive Snapshot **What it is:** Member Tools is a non-monetized administrative utility for members of The Church of Jesus Christ of Latter-day Saints to manage ward and stake information on iOS and Android. **Why users hire it:** The app removes the administrative friction of paper-based directory and calling management, replacing it with a centralized, real-time interface for local leadership and general members. ## App DNA (Features & Intent) - **[Differentiator] Member Directory:** Access contact information and photos of ward and stake members with integrated update capabilities. - **[Differentiator] Leadership Reports:** Bishops and clerks access membership reports, attendance tracking, and ordinance records. * *User Intent:* Users want visibility into their own performance and progress. - **[Differentiator] Finance Submission:** Organization presidencies submit payment requests directly through the app. ## Market Position {#market-position} Member Tools maintains a high-utility position as the sole official interface for church administration, with a 4.3-star rating across 38,322 Android reviews. The lack of commercial rivals reinforces its status as a mandatory tool for the target demographic. ## Monetization Strategy - **Model:** Free - **Tiers:** Completely free for all members - **Analysis:** The app is a non-monetized utility provided by the organization to support member administration and communication. ## 🟢 User Sentiment (High Confidence: 98 of 99 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.71/5 - **Platform Split:** iOS 4.9/5 (99.5K ratings) | Android 4.3/5 (38.3K ratings) - **Overall Sentiment:** Excited ### Top Praises - **Centralized access to directory, tithing, and temple information provides significant utility for daily church service** - **Meetinghouse locator and study tools help members stay connected to church activities while traveling or at home** - **Administrative features allow ward leaders to manage callings and member information with increased efficiency** ### Top Complaints (Impact Areas) - **Sync errors and service unavailability messages prevent users from accessing critical member information during setup** ## SWOT Analysis {#swot} **Core Strengths:** - Centralized administrative workflows create a high-utility barrier that ensures consistent user retention - Integration with official church records provides a data-integrity advantage over third-party alternatives **Growth Levers:** - Global search function would resolve navigation maze complaints and improve feature discovery - Centralized announcements tab would improve ward-specific communication efficiency ## What's New - **Latest (v5.6.1, 2 weeks ago):** Added attendance tracking for second-hour classes, group management tools, photo approval workflows, custom callings, a temple worker portal, and missionary contact requests. ## App Momentum (Active) {#momentum} - Ships ~17 releases per year. - Added member photo approval workflows. - Integrated custom calling creation tools. > **Cadence:** 3 total versions · 2 majors in last 6 months · 0 days since last update · 16 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Member Tools is a market-leading books & reference app that is completely free. With a 4.71/5 rating from 137.8K reviews, it delivers strong user satisfaction. > **Bottom Line:** Member Tools remains a mandatory administrative utility, but sync stability is the primary risk to its role as the single source of truth. Stabilizing the handshake would secure the user base against the frustration currently driving negative sentiment. **Best for:** Members and local leaders of The Church of Jesus Christ of Latter-day Saints. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Stabilize sync handshake because service unavailability is the top setup complaint → reduce login churn ### Outlook: Improving The development cadence remains active, with a focus on expanding administrative tools for local leadership. Future stability is contingent on resolving the sync handshake issues that currently prevent users from accessing the directory, which is the app's primary value driver. - 🟢 The latest release added requested administrative features like photo approval, which were well-received by local leaders. - 🔴 Persistent sync errors during the synchronization process prevent users from accessing critical information, which erodes trust in the app. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 4.71/5 | | Total Reviews | 137.8K | | Sentiment | Excited (75/100) | | Confidence | High | | Pricing Model | Free | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Outlook | Improving | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Member Tools** (this app) | 4.71/5 | Excited | The Church of Jesus Christ of Latter-day Saints | | [디리토](https://marlvel.ai/apps/kr-co-diritto) | 4.4/5 | N/A | RIDI Corporation | | [하이북 (레드) - 무협, 판타지 소설, 웹툰, 만화](https://marlvel.ai/apps/kr-co-hibook-a00700) | 3.6/5 | N/A | hibook | | [목회와 신학](https://marlvel.ai/apps/app--977) | 3.0/5 | N/A | Duranno | | [법퍼링 법전 - 변호사가 만든 법전, 버퍼링 법전](https://marlvel.ai/apps/net-papership-beoppering-beoppering) | 4.9/5 | N/A | Jongwoo, Bai | | [ኡሱሉ ሰላሳ ኪታብ](https://marlvel.ai/apps/com-hussenapp-usulusman) | 5.0/5 | N/A | Hussen Oumer Amid | ## Company Profile - **Developer:** The Church of Jesus Christ of Latter-day Saints - **Website:** [https://www.churchofjesuschrist.org/tools/help/member-tools-frequently-asked-questions](https://www.churchofjesuschrist.org/tools/help/member-tools-frequently-asked-questions) - **Social:** [Instagram](https://www.instagram.com/churchofjesuschrist) · [Facebook](https://www.facebook.com/sharer/sharer.php?u=https) · [X/Twitter](https://twitter.com/intent) · [YouTube](https://www.youtube.com/churchofjesuschrist) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/member-tools/id391093033?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=org.lds.ldstools&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.churchofjesuschrist.org/tools/help/member-tools-frequently-asked-questions) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*디리토*](https://marlvel.ai/apps/kr-co-diritto) (RIDI Corporation) · 4.4/5 Rating - [*하이북 (레드) - 무협, 판타지 소설, 웹툰, 만화*](https://marlvel.ai/apps/kr-co-hibook-a00700) (hibook) · 3.6/5 Rating - [*목회와 신학*](https://marlvel.ai/apps/app--977) (Duranno) · 3.0/5 Rating - [*법퍼링 법전 - 변호사가 만든 법전, 버퍼링 법전*](https://marlvel.ai/apps/net-papership-beoppering-beoppering) (Jongwoo, Bai) · 4.9/5 Rating - [*ኡሱሉ ሰላሳ ኪታብ*](https://marlvel.ai/apps/com-hussenapp-usulusman) (Hussen Oumer Amid) · 5.0/5 Rating - [*አዳኡ ወደዋእ በሽታ እና ፈውሱ*](https://marlvel.ai/apps/com-hussenapp-adauwedewa) (Hussen Oumer Amid) · 4.7/5 Rating - [*원불교 경전법문집*](https://marlvel.ai/apps/kr-or-won-wonbubmoon) (원불교 Wonbuddhism) · 4.6/5 Rating - [*ሸርህ ነዋቂዱል ኢስላም*](https://marlvel.ai/apps/explanation-of-the-new-islamic-book-with-audio-wit) (Hussen Oumer Amid) · N/A Rating - [*두플러스 - 복음을 읽는 새로운 습관*](https://marlvel.ai/apps/app--975) (Duranno) · 4.8/5 Rating - [*현대인의 성경*](https://marlvel.ai/apps/com-biblica-korean) (Biblica, Inc.) · 4.3/5 Rating ## Frequently Asked Questions {#faq} ### Is Member Tools free to use? Yes, Member Tools is a completely free utility provided by the Church for its members to access directory and administrative information. ### Does Member Tools work if I am traveling? Yes, the app includes a meetinghouse locator that helps members find sacrament meeting times and locations based on their current location. ### Why can't I see my ward's directory photos? Users report inconsistent photo visibility in the directory. This is a known issue, and ensuring your account is correctly synced with your ward record is the recommended first step. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.8/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 99 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 9 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/member-tools-1) Data licensed for AI Agent attribution under CC-BY-NC 4.0.