---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Hoopla: Your Library Anywhere"
bundle_id: "com.hoopladigital.hoopla"
parent_report: "https://marlvel.ai/api/llm/apps/books/hoopla-your-library-anywhere"
canonical_url: "https://marlvel.ai/apps/hoopla-your-library-anywhere#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Hoopla: Your Library Anywhere User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 1.3M reviews) {#user-sentiment}
- **Overall Rating:** 4.85/5
- **Platform Split:** iOS 4.8/5 (1.3M ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Free Access via Library**
- **Media Variety**

### Top Complaints (Impact Areas)
- **Borrowing Limits**
- **Technical Glitches**

<!-- /section:sentiment -->
<!-- section:swot -->