---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Libby, the library app"
bundle_id: "com.overdrive.dewey"
parent_report: "https://marlvel.ai/api/llm/apps/books/libby-the-library-app"
canonical_url: "https://marlvel.ai/apps/libby-the-library-app#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Libby, the library app User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 120 of 1.7K reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.85/5
- **Platform Split:** iOS 4.9/5 (4.2M ratings) | Android 4.8/5 (679.3K ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Free access to extensive digital library collections provides significant value for budget-conscious readers**

### Top Complaints (Impact Areas)
- **Audiobook playback issues including intermittent stops and volume inconsistencies disrupt the listening experience**

### Top Requests (What Users Want)
- **Increased digital copy availability to reduce wait times for popular books and audiobooks**

<!-- /section:sentiment -->
<!-- section:swot -->