---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Amazon WorkDocs"
bundle_id: "com.amazon.zocalo"
parent_report: "https://marlvel.ai/api/llm/apps/business/amazon-workdocs"
canonical_url: "https://marlvel.ai/apps/amazon-workdocs#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Amazon WorkDocs User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 1,218 reviews) {#user-sentiment}
- **Overall Rating:** 4.08/5
- **Platform Split:** iOS 3.5/5 (55 ratings) | Android 4.1/5 (1,163 ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **General Usability** | *Evidence:* "App is very smooth and the flow for feedback is very smooth."
- **Collaboration Features** | *Evidence:* "Especially great to comment, edit, and view Office files on iPad"

### Top Complaints (Impact Areas)
- **File Upload Failures** | *Evidence:* "Upload fails all the time.. Takes atleast 10 attempts to cancel and upload 1 file"
- **Authentication Issues** | *Evidence:* "Keeps asking to login again every couple days."