---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "BigRoad ELD"
bundle_id: "com.bigroad.BigRoad"
parent_report: "https://marlvel.ai/api/llm/apps/business/bigroad-eld"
canonical_url: "https://marlvel.ai/apps/bigroad-eld#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — BigRoad ELD User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 75 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.19/5
- **Platform Split:** iOS 3.9/5 (3.1K ratings) | Android 3.0/5 (14.9K ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Core logbook functionality provides a simple alternative to manual paper logging for many drivers**

### Top Complaints (Impact Areas)
- **Automatic duty status switching triggers incorrectly when moving at low speeds or while parked**

### Top Requests (What Users Want)
- **Manual toggle switch for duty status to override automatic movement detection**

<!-- /section:sentiment -->
<!-- section:swot -->