---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "ADP My Work"
bundle_id: "com.adp.wfmgr.appstore"
parent_report: "https://marlvel.ai/api/llm/apps/business/com-adp-wfmgr-appstore"
canonical_url: "https://marlvel.ai/apps/com-adp-wfmgr-appstore#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — ADP My Work User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 49 of 49 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.55/5
- **Platform Split:** iOS 4.6/5 (7.1K ratings) | Android 4.4/5 (2.5K ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.55/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Facial recognition login provides a convenient alternative to manual password entry for daily users**

### Top Complaints (Impact Areas)
- **Persistent white screen of death prevents users from accessing essential time tracking and payroll functions**

### Top Requests (What Users Want)
- **Improved user interface design to simplify daily time tracking and administrative punch edits**

<!-- /section:sentiment -->
<!-- section:swot -->