---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Instacart Shopper: Earn money"
bundle_id: "com.instacart.shopper"
parent_report: "https://marlvel.ai/api/llm/apps/business/com-instacart-shopper"
canonical_url: "https://marlvel.ai/apps/com-instacart-shopper#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Instacart Shopper: Earn money User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 1,710,139 reviews) {#user-sentiment}
- **Overall Rating:** 4.75/5
- **Platform Split:** iOS 4.8/5 (1,534,250 ratings) | Android 4.2/5 (175,889 ratings)
- **Overall Sentiment:** Frustrated
- **Note:** The 4.75/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Income Flexibility** | *Evidence:* "Very enjoyable and very easy to make some money on the side on your free time"

### Top Complaints (Impact Areas)
- **Low Pay and High Expenses** | *Evidence:* "Offers all are long distance who is driving 20+ miles when gas is over $4 a gallon insanity"
- **Poor Customer Support** | *Evidence:* "Their customer support is absolutely atrocious... no one will do any type of escalation"

<!-- /section:sentiment -->
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