---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Documents"
bundle_id: "com.savysoda.documents"
parent_report: "https://marlvel.ai/api/llm/apps/business/com-savysoda-documents"
canonical_url: "https://marlvel.ai/apps/com-savysoda-documents#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Documents User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 100 of 200 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.78/5
- **Platform Split:** iOS 4.5/5 (4.5K ratings) | Android 4.8/5 (16.1M ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Mobile document editing functionality provides essential support for academic and professional tasks on the go**

### Top Complaints (Impact Areas)
- **Persistent configuration loops and loading failures prevent users from accessing their documents post-update**

### Top Requests (What Users Want)
- **Offline document access mode requested to allow editing without constant account authentication or internet**

<!-- /section:sentiment -->
<!-- section:swot -->