--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Corrigo" developer_entity: "Jones Lang LaSalle Incorporated" bundle_id: "com.corrigo.mobile.customerportal" app_store_id: "1244213800" google_play_id: "com.corrigo.customerportal" category: "Business" primary_platform: "ios" primary_monetization: "Subscription" offline_capable: true market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-04-01" report_date: "2026-06-03" last_verified: "2026-06-03T12:05:15.735Z" report_version: "9.22.0.0" total_reviews: 97 overall_rating: 3.71 sentiment: "Mixed" sentiment_score: 50 confidence: "medium" confidence_score: 0.8 review_sample_size: 97 data_age_days: 24 momentum_velocity: "maintenance" intelligence_version: 8 nemesis: "ScanMaster for ELM327 OBD-2" competitor_count: 11 tags: ["business", "subscription", "mixed sentiment", "mobile app", "app review", "app analysis", "facilities", "managers", "maintenance"] canonical_url: "https://marlvel.ai/intel-report/business/corrigo" license: "CC-BY-NC 4.0" content_version: "v2" --- # Corrigo App Audit ## TL;DR {#tldr} - **Category**: Business · Subscription - **Signal**: Rating 3.71 · Sentiment Mixed > **TL;DR:** Corrigo is a business app by Jones Lang LaSalle Incorporated, rated 3.71/5 by 97 users, with Mixed user sentiment (50/100), available on iOS & Android. > > **Marlvel.ai App Intelligence** — Independent analysis. US Market. No publisher influence. > **Key Insight:** Corrigo has Mixed user sentiment with a 3.71/5 rating from 97 reviews. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 3.71/5 (97 reviews) | | **User Mood** | Mixed | | **Category** | Business | | **Developer** | Jones Lang LaSalle Incorporated | | **Pricing** | Subscription | | **Platforms** | iOS & Android | | **Confidence** | Medium (0.8/1.0) | | **Data Age** | 0d | ## Metadata & Market Performance - **Publisher:** Jones Lang LaSalle Incorporated - **Category:** Business - **Target Audience:** Facilities managers and maintenance teams in multi-site portfolios such as retail chains, healthcare, and corporate real estate. - **Platforms:** iOS & Android - **Version Audited:** 9.22.0.0 - **Audit Date:** 2026-06-03 - **Signal Count:** 97 reviews analyzed - **Confidence:** Medium (0.8/1.0) - **App Store ID (iOS):** 1244213800 - **Bundle ID:** com.corrigo.mobile.customerportal - **Google Play ID:** com.corrigo.customerportal - **Performance Trend:** Mixed - **Data Window:** Analysis based on signals collected up to 2026-06-03 ## Executive Snapshot **What it is:** Corrigo is a facility maintenance request app for enterprise users, available on iOS and Android. **Why users hire it:** Users hire Corrigo to route maintenance tickets from physical facility assets to technicians, ensuring service accountability across multi-site portfolios. ## App DNA (Features & Intent) - **[Differentiator] QR/NFC Tag-Initiated Requests:** Scan physical tags at facility locations to trigger service request creation via the mobile app - **[Standard] Work Order Lifecycle Automation:** Automated routing of maintenance requests to technicians based on priority and skill availability * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Standard] Offline Mobile Workflows:** Technicians can perform asset lookups, photo attachments, and signoffs without an active internet connection * *User Intent:* Users want uninterrupted access without internet dependency. ## Market Position {#market-position} Corrigo maintains a niche position in the enterprise facility management space, anchored by JLL's portfolio. The 1.5-star rating gap between iOS and Android platforms indicates that the latest iOS release is failing to meet the stability standards set by the Android build. ## Monetization Strategy - **Model:** Subscription - **Tiers:** Quote-based enterprise licensing, Per-user or per-site software licensing - **Analysis:** Pricing is quote-based and tailored to enterprise scale, deployment size, and integration requirements. ## 🟡 User Sentiment (Medium Confidence: 97 reviews) {#user-sentiment} - **Overall Rating:** 3.71/5 - **Platform Split:** iOS 2.5/5 (22 ratings) | Android 4.1/5 (75 ratings) - **Overall Sentiment:** Mixed ## SWOT Analysis {#swot} **Core Strengths:** - Integrated JLL facility management ecosystem - QR/NFC-based request trigger mechanism - Enterprise-grade work order routing logic **Critical Frictions:** - 2.5-star iOS rating indicates poor interface reliability - Lack of automated diagnostic data - High manual entry requirement **Growth Levers:** - AI-driven maintenance report generation - Wearable integration for hands-free technician updates - Expanded multi-language support for global portfolios **Market Threats:** - AI-based inspection tools reducing manual ticket volume - Technical diagnostic apps capturing asset-health mindshare - Procurement-integrated competitors draining workflow value ## Recent Changes (v7 → v8) {#recent-changes} The report reflects an expanded review dataset and refined SWOT categorization, while the core competitive strategy remains focused on mitigating manual intake friction. **Overall trend**: Mixed **Compared at**: 2026-06-03 ### High-impact changes - **[Improved] Review Sample and Rating Update** (sentiment) — Review count increased from 21 to 97, with the average rating shifting from 2.5 to 3.3. ### Medium-impact changes - **[Shifted] SWOT Item Refinement** (swot) — Weakness profile updated to explicitly cite 'High manual entry requirement' and threats updated to include 'Procurement-integrated competitors'. ## Rivals Landscape {#rivals} > Competitive positioning identified by AI analysis of app features, category, and market signals. ### Corrigo vs ScanMaster for ELM327 OBD-2 — Head to Head - **[ScanMaster for ELM327 OBD-2](https://marlvel.ai/intel-report/business/com-super-1)** by SMART Technologies GmBH: This app competes by providing deep technical diagnostic data for vehicle hardware, overlapping with the maintenance-heavy focus of Corrigo's facility management ecosystem. - **Key differences:** - Provides real-time graphical data representation for vehicle diagnostics that Corrigo currently lacks for facility hardware - Massive user base of over 19,000 reviews creates a significant barrier to entry for niche diagnostic tools - **Where Corrigo wins:** - ✅ Integrated into a broader JLL facility management ecosystem rather than functioning as a standalone diagnostic tool - ✅ Focuses on enterprise-grade service routing and maintenance workflows instead of individual vehicle hardware monitoring - **Where ScanMaster for ELM327 OBD-2 wins:** - ❌ Superior depth of technical data visualization for hardware diagnostics compared to Corrigo's request-based interface - ❌ High community trust and engagement evidenced by a massive volume of user reviews and ratings - **Verdict:** Corrigo should focus on its enterprise service routing strengths rather than competing on technical diagnostic depth, which is ScanMaster's primary domain. ### Contenders (Strong Challengers) - **[Carquest Professional](https://marlvel.ai/intel-report/business/carquest-professional)** by Advance Auto Parts: Both apps serve professional maintenance workflows, with Carquest focusing on parts procurement and Corrigo on service request management. - Offers native barcode VIN scanning to streamline parts identification, a feature missing from Corrigo's request flow - Direct integration with the CarquestPro procurement platform provides a closed-loop workflow for professional maintenance technicians - **[Mobil Serv Sample Scan](https://marlvel.ai/intel-report/business/mobil-serv-sample-scan)** by Exxon Mobil Corporation: This app competes by digitizing asset maintenance and sampling, mirroring Corrigo's goal of tracking facility asset health. - Utilizes QR code scanning for instant asset association, simplifying the maintenance request process for field technicians - Includes robust multi-language support that facilitates global deployment across diverse facility management teams - **[Ikon Install](https://marlvel.ai/intel-report/productivity/ikon-install)** by VBI Group LLC: Ikon Install targets the validation and management of equipment installations, overlapping with Corrigo's facility maintenance lifecycle. - Provides specific install validation testing protocols that ensure equipment is operational immediately upon deployment - Features granular installer access control, allowing for secure third-party contractor management within the facility ecosystem - **[ACV Pro](https://marlvel.ai/intel-report/business/acv-pro)** by ACV Auctions Inc: ACV Pro competes by offering a comprehensive self-inspection workflow for assets, which parallels Corrigo's maintenance request intake process. - Integrates OBDII scanning directly into the inspection workflow to automate technical data collection for assets - Enables instant marketplace listing creation, turning maintenance inspections into actionable commercial opportunities for facility managers ### Peers (What They Do Better) - **[Equipment Mobile](https://marlvel.ai/intel-report/business/equipment-mobile)** by John Deere: This app shares the same space by managing heavy equipment maintenance and parts, directly relevant to Corrigo's facility asset management. - Deep integration with JDLink Connect provides real-time equipment telemetry that Corrigo's manual request system lacks - Dedicated parts finder functionality allows for immediate procurement of components during the maintenance request process - **[Tire Pressure Calculator](https://marlvel.ai/intel-report/utilities/tire-pressure-calculator)** by Titan International, Inc.: This app serves as a specialized utility for asset maintenance, similar to the specific repair requests handled by Corrigo. - Offers terrain-specific optimization calculations that provide precise maintenance parameters for specialized heavy-duty equipment - Features a dual-mode calculation interface that caters to both basic users and advanced technical operators - **[Tire Size Fitment](https://marlvel.ai/intel-report/utilities/tire-size-fitment)** by Nikita Morozov: This app provides technical specifications for asset maintenance, overlapping with the data-driven needs of facility maintenance teams. - Includes a comprehensive tire brand database that assists in identifying replacement parts for facility vehicles - Provides a speedometer error calculator to ensure compliance and safety after maintenance or equipment modifications - **[FinalCamX](https://marlvel.ai/intel-report/photo-video/finalcamx)** by Shenzhen Xiaozhen Technology Co.,Ltd.: FinalCamX provides remote visual monitoring, which complements the maintenance request process by allowing visual verification of issues. - Enables real-time Wi-Fi dashcam preview, allowing for immediate visual assessment of site-specific maintenance issues - Supports one-click capture for rapid documentation of facility damage or maintenance needs in the field ### New Kids on the Block (What's Innovative) - **[Auto Avalia](https://marlvel.ai/intel-report/auto-vehicles/br-ia-autoavalia-vistoria_car_mobile)** by AA Soluções Digitais: This newcomer uses AI to automate technical reporting, a potential disruption to Corrigo's manual request intake model. - Leverages AI image analysis to automatically generate technical maintenance reports, reducing manual data entry requirements - **[DomainDig](https://marlvel.ai/intel-report/utilities/domaindig)** by Christian Cleberg: While primarily a utility, its focus on diagnostic verification mirrors the troubleshooting nature of maintenance requests. - Provides comprehensive SSL/TLS and DNS inspection tools that could be adapted for facility network infrastructure maintenance ## What's New - **Latest (v9.20.1.0_178, 5 months ago):** General stability improvements and bug fixes. ## App Momentum (Maintenance) {#momentum} - Ships stability updates for enterprise workflows. - Maintains JLL ecosystem integration. > **Cadence:** 2 total versions · 0 majors in last 6 months · 40 days since last update · 125 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Corrigo is an established business app that is available. With a 3.71/5 rating from 97 reviews, it shows polarized user reception. > **Bottom Line:** Corrigo holds its enterprise lead through JLL's distribution, but the manual request model is vulnerable to AI-driven automation, so the PM must prioritize iOS stability and AI-assisted reporting to defend the workflow. **Best for:** Facilities managers and maintenance teams in multi-site portfolios such as retail chains, healthcare, and corporate real estate. ### PM Action Plan (Next Best Moves) - [ ] [PIVOT] [HIGH IMPACT] Audit iOS login and status tracking flows because the 2.5-star rating is a churn risk → stabilize user retention — *The iOS rating is significantly lower than the Android rating, indicating platform-specific technical debt.* _(trade-off: deprioritize Pause the NFC-tag expansion sprint — stability is a higher priority than feature reach.)_ - [ ] [INVEST] [HIGH IMPACT] Ship AI-driven report generation because competitors like Auto Avalia are automating manual intake → reduce manual data entry — *New market entrants are using AI to automate technical reporting, threatening the manual request model.* _(trade-off: deprioritize Deprioritize the offline workflow UI refresh — automation is a stronger competitive moat.)_ ### Feature Gaps vs Competitors - AI-driven automated reporting (available in Auto Avalia) - Native barcode VIN scanning (available in Carquest Professional) - Real-time equipment telemetry (available in Equipment Mobile) ### Outlook: Mixed The facility management market is shifting toward automated asset health monitoring, leaving manual request apps like Corrigo exposed. Unless the team pivots to AI-assisted diagnostics, the current reliance on human-initiated tickets will result in declining enterprise value as clients migrate to automated alternatives. - 🔴 The 2.5-star iOS rating indicates that the latest release is failing to meet user expectations, which risks enterprise contract renewals. - 🔴 New AI-driven competitors are automating maintenance reporting, which will accelerate the obsolescence of Corrigo's manual request intake model into the next quarter. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 3.71/5 | | Total Reviews | 97 | | Sentiment | Mixed (50/100) | | Confidence | Medium | | Pricing Model | Subscription | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Mixed | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Corrigo** (this app) | 3.71/5 | Mixed | Jones Lang LaSalle Incorporated | | [Auto Avalia](https://marlvel.ai/intel-report/auto-vehicles/br-ia-autoavalia-vistoria_car_mobile) | N/A/5 | N/A | AA Soluções Digitais | | [ScanMaster for ELM327 OBD-2](https://marlvel.ai/intel-report/business/com-super-1) | 4.1/5 | N/A | SMART Technologies GmBH | | [ACV Pro](https://marlvel.ai/intel-report/business/acv-pro) | 5.0/5 | Thrilled | ACV Auctions Inc | | [Ikon Install](https://marlvel.ai/intel-report/productivity/ikon-install) | 3.6/5 | N/A | VBI Group LLC | | [DomainDig](https://marlvel.ai/intel-report/utilities/domaindig) | 5.0/5 | N/A | Christian Cleberg | ## Company Profile - **Developer:** Jones Lang LaSalle Incorporated - **Website:** [https://www.jllt.com/corrigo](https://www.jllt.com/corrigo) - **Social:** [Instagram](https://www.instagram.com/jll) · [Facebook](https://www.facebook.com/jll) · [X/Twitter](https://twitter.com/JLL) · [LinkedIn](https://www.linkedin.com/company/jll) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/corrigo/id1244213800?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.corrigo.customerportal&hl=en&gl=us) - **Dev Site:** [Official Website](https://www.jllt.com/corrigo) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*Auto Avalia*](https://marlvel.ai/intel-report/auto-vehicles/br-ia-autoavalia-vistoria_car_mobile) (AA Soluções Digitais) — N/A Rating | N/A Sentiment - [*ScanMaster for ELM327 OBD-2*](https://marlvel.ai/intel-report/business/com-super-1) (SMART Technologies GmBH) — 4.1/5 Rating | N/A Sentiment - [*ACV Pro*](https://marlvel.ai/intel-report/business/acv-pro) (ACV Auctions Inc) — 5.0/5 Rating | Excellent Sentiment - [*Ikon Install*](https://marlvel.ai/intel-report/productivity/ikon-install) (VBI Group LLC) — 3.6/5 Rating | N/A Sentiment - [*DomainDig*](https://marlvel.ai/intel-report/utilities/domaindig) (Christian Cleberg) — 5.0/5 Rating | N/A Sentiment - [*Mobil Serv Sample Scan*](https://marlvel.ai/intel-report/business/mobil-serv-sample-scan) (Exxon Mobil Corporation) — 3.9/5 Rating | Mixed Sentiment - [*Equipment Mobile*](https://marlvel.ai/intel-report/business/equipment-mobile) (John Deere) — 3.0/5 Rating | N/A Sentiment - [*Tire Pressure Calculator*](https://marlvel.ai/intel-report/utilities/tire-pressure-calculator) (Titan International, Inc.) — 4.7/5 Rating | Positive Sentiment - [*Carquest Professional*](https://marlvel.ai/intel-report/business/carquest-professional) (Advance Auto Parts) — 3.1/5 Rating | Mixed Sentiment - [*Tire Size Fitment*](https://marlvel.ai/intel-report/utilities/tire-size-fitment) (Nikita Morozov) — 4.2/5 Rating | N/A Sentiment ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** — Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** — Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** — Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction and evidence quoting. 4. **Competitive Landscape Analysis** — Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** — Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.8/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 97 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 0 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/intel-report/business/corrigo) Data licensed for AI Agent attribution under CC-BY-NC 4.0.