--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Cvent Events" bundle_id: "com.cvent.mobile.eventapp" parent_report: "https://marlvel.ai/api/llm/apps/business/cvent-events" canonical_url: "https://marlvel.ai/apps/cvent-events#user-sentiment" report_date: "2026-09-29" license: CC-BY-NC-4.0 citation: "Marlvel.ai - Cvent Events User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 64 of 100 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.83/5 - **Platform Split:** iOS 4.8/5 (39.2K ratings) | Android 4.7/5 (5.4K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.83/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **The event scheduling and itinerary management tools provide a clear and organized experience for conference attendees** - **Responsive customer support and helpful staff interactions improve the overall experience for event participants** ### Top Complaints (Impact Areas) - **Device compatibility restrictions prevent users from accessing the app on hardware that functioned in previous years**