---
title: "CX On The Go — App Overview"
url: https://marlvel.ai/apps/cx-on-the-go
category: Business
developer: QuestionPro.com
platforms: ios, android
rating: N/A (0 ratings)
pricing: freemium
report_level: overview
generated: 2026-05-05
last_verified: "2026-05-05T18:20:29.982Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** This app serves as a mobile extension for QuestionPro CX users to manage customer feedback and ticket resolution workflows in real-time.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Business |
| Rating | N/A ★ (0) |
| Pricing | freemium |
| Platforms | iOS, Android |
| Latest Version (iOS) | 1.9.0 |
| Latest Version (Android) | 1.9.0 |
| Developer | QuestionPro.com |

<!-- SECTION: Summary -->
## What is CX On The Go?

CX On The Go is a mobile customer experience management tool designed to integrate with QuestionPro CX licenses. It enables users to monitor NPS scores, manage customer feedback, and execute closed-loop ticket resolution from any location.

<!-- SECTION: Key Features -->
## Key Features

- **Closed-Loop Ticket Management**: Allows users to create, track, and resolve customer tickets while monitoring status, priority, and comments.
- **Performance Analytics**: Provides graphical visualizations of NPS scores and response data segmented by business unit.
- **Automated Escalation**: Utilizes a smart overdue concept to trigger automated escalations for pending customer issues.
- **Root Cause Analysis**: Facilitates the identification of underlying service issues to enable actionable improvements.

<!-- SECTION: Target Audience -->
## Who is it for?

Customer experience managers and business professionals responsible for monitoring and responding to customer feedback.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/cx-on-the-go/id6449211338?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=com.questionpro.cxonthego&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/apps/cx-on-the-go)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/apps/cx-on-the-go).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*