---
title: "Dialpad — App Overview"
url: https://marlvel.ai/intel-report/business/dialpad
category: Business
developer: Dialpad, Inc.
platforms: ios
rating: 4.6 (4.5K ratings)
pricing: freemium
report_level: overview
generated: 2026-04-15
last_verified: "2026-04-16T14:04:08.646Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** While Dialpad offers powerful AI-driven communication tools, users frequently report significant navigation issues and functional limitations in the mobile experience.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Business |
| Rating | 4.6 ★ (4.5K) |
| Pricing | freemium |
| Platforms | iOS |
| Latest Version (iOS) | 58.0.0 |
| Developer | Dialpad, Inc. |

<!-- SECTION: Summary -->
## What is Dialpad?

Dialpad is a unified business communication platform designed to consolidate calls, messaging, and contact management into a single interface. It distinguishes itself through Voice Intelligence™ technology, which provides automated call transcriptions and AI-driven recaps to streamline team workflows.

<!-- SECTION: Key Features -->
## Key Features

- **Voice Intelligence™**: Automatically transcribes calls and generates summaries to ensure accurate record-keeping.
- **Cross-Device Continuity**: Allows users to switch active calls seamlessly between laptops, deskphones, and mobile devices.
- **Rich Contact Profiles**: Integrates CRM data, shared emails, and calendar events directly into contact views.
- **Remote Coaching**: Enables managers to monitor and coach team calls from a centralized interface regardless of location.

<!-- SECTION: Target Audience -->
## Who is it for?

Sales and support teams requiring a mobile-friendly, integrated communication solution for internal and external business interactions.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/dialpad/id921879637?uo=4)
- [Full Intelligence Report](https://marlvel.ai/intel-report/business/dialpad)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/business/dialpad).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*