---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "DoorDash - Business Manager"
bundle_id: "com.doordash.MerchantMobile"
parent_report: "https://marlvel.ai/api/llm/apps/business/doordash-business-manager"
canonical_url: "https://marlvel.ai/apps/doordash-business-manager#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — DoorDash - Business Manager User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 3,654 reviews) {#user-sentiment}
- **Overall Rating:** 3.9/5
- **Platform Split:** iOS 4.5/5 (2,403 ratings) | Android 2.7/5 (1,251 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Ease of Use** | *Evidence:* "Very easy to navigate through. I use it primarily to view orders"
- **Business Utility** | *Evidence:* "Amazing bring more traffic to my store"

### Top Complaints (Impact Areas)
- **App Performance and Stability** | *Evidence:* "App is malfunctioning... slow, unresponsive, and routinely freezes"
- **Login and Access Issues** | *Evidence:* "unable to login... error: Pretty Print {"message":"Access Forbidden"
- **Notification Failures** | *Evidence:* "doesn't make sound when order arrives"

<!-- /section:sentiment -->
<!-- section:swot -->