--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Durst Office" developer_entity: "Royal Realty" bundle_id: "com.risesoftware.durstoffice" app_store_id: "6447352216" category: "Business" primary_platform: "ios" primary_monetization: "Free" offline_capable: false market_region: "US" platforms: "iOS" app_last_updated: "2026-09-15" report_date: "2026-10-15" last_verified: "2026-10-15T00:00:00.000Z" report_version: "26.09.100" total_reviews: 7 overall_rating: 2.1 sentiment: "Upset" sentiment_score: 10 confidence: "medium" confidence_score: 0.55 top_complaint_theme: "Authentication failures prevent users from signing into the application on mobile devices despite working on desktop" review_sample_size: 3 total_review_count: 3 analyzed_review_count: 3 data_age_days: 30 momentum_velocity: "maintenance" intelligence_version: 2 tags: ["business", "free", "upset sentiment", "mobile app", "app review", "app analysis", "commercial", "residential", "tenants"] canonical_url: "https://marlvel.ai/apps/durst-office" license: "CC-BY-NC 4.0" content_version: "v2" --- # Durst Office Intelligence Report ## TL;DR {#tldr} - **Category**: Business · Free - **Signal**: Rating 2.14 · Sentiment Upset - **Recent focus**: Authentication failures prevent users from signing into the application on mobile devices despite working on desktop (top complaint) > **TL;DR:** Durst Office is a business app by Royal Realty, rated 2.14/5 by 7 users, with Upset user sentiment (10/100), available on iOS. > > **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence. > **Key Insight:** Durst Office faces Upset user sentiment (2.14/5 from 7 reviews), with users reporting authentication failures prevent users from signing into the application on mobile devices despite working on desktop as the primary concern. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 2.14/5 (7 reviews) | | **User Mood** | Upset | | **Category** | Business | | **Developer** | Royal Realty | | **Pricing** | Free | | **Platforms** | iOS | | **Confidence** | Medium (0.55/1.0) | | **Data Age** | 30d | ## Metadata & Market Performance - **Publisher:** Royal Realty - **Category:** Business - **Target Audience:** Commercial and residential tenants of properties managed by The Durst Organization. - **Platforms:** iOS - **Version Reviewed:** 26.09.100 - **Report Date:** 2026-10-15 - **Signal Count:** 3 reviews analyzed - **Confidence:** Medium (0.55/1.0) - **App Store ID (iOS):** 6447352216 - **Bundle ID:** com.risesoftware.durstoffice - **Data Window:** Analysis based on signals collected up to 2026-10-15 ## Executive Snapshot **What it is:** Durst Office is a service-oriented app for building access and tenant communication, designed for occupants of properties managed by The Durst Organization. **Why users hire it:** The app removes the friction of physical keycards by enabling mobile entry, serving as a digital layer for commercial property management. ## App DNA (Features & Intent) - **[Standard] Mobile Turnstile Access:** Digital credentialing for building entry via smartphone. * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior. - **[Standard] Tenant Communications:** Direct messaging channel between building management and occupants. * *User Intent:* Users want real-time communication within the app experience. - **[Differentiator] Curated Events:** In-app invitations and RSVP management for building-hosted gatherings. ## Market Position {#market-position} Durst Office occupies a niche utility role within the commercial real estate sector, currently holding a 2.14-star rating across 7 total ratings. The lack of recent major updates suggests the app is currently in a maintenance-only state. ## Monetization Strategy - **Model:** Free - **Tiers:** Free for authorized tenants - **Analysis:** The app functions as a B2B service utility provided by the property owner to tenants, with no direct consumer-facing subscription or purchase. ## 🔴 User Sentiment (Medium Confidence: 3 of 3 reviews analyzed) {#user-sentiment} - **Overall Rating:** 2.14/5 - **Platform Split:** iOS 2.1/5 (7 ratings) - **Overall Sentiment:** Upset ### Top Complaints (Impact Areas) - **Authentication failures prevent users from signing into the application on mobile devices despite working on desktop** ## SWOT Analysis {#swot} **Core Strengths:** - Mobile turnstile credentialing creates a high-utility, daily-use habit. - Centralized amenity reservation system reduces administrative overhead. **Growth Levers:** - Wearable hardware integration would address top user requests. - Expanded event RSVP features could increase tenant engagement. ## What's New - **Latest (v26.09.100, 4 weeks ago):** Maintenance update focused on performance improvements and bug fixes. ## App Momentum (Maintenance) {#momentum} - Ships maintenance updates only. - No major feature releases recently. > **Cadence:** 1 total versions · 0 majors in last 6 months · 29 days since last update ## The "So What?" (Strategic Takeaway) {#so-what} Durst Office is a business app that is completely free. It holds a 2.14/5 rating from 7 reviews. > **Bottom Line:** Durst Office must resolve its fundamental authentication and registration blockers to provide the basic utility tenants expect. Fixing these entry-level failures would restore the app's value as a property management tool and prevent further erosion of tenant trust. **Best for:** Commercial and residential tenants of properties managed by The Durst Organization. ### PM Action Plan (Next Best Moves) - [ ] [INVEST] Rebuild registration database lookup because address menu failures block new user onboarding → restore install-to-registration conversion ### Outlook: Declining The outlook for Durst Office is declining as the app fails to meet the basic operational requirements of its target audience. Without a shift from maintenance to active development, the app will continue to frustrate tenants and fail to deliver the intended property management efficiency. - 🔴 Critical authentication blockers prevent basic building access, which erodes the core value proposition for tenants. - 🔴 The maintenance-only release cadence suggests a lack of active investment in resolving long-standing registration database errors. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 2.14/5 | | Total Reviews | 7 | | Sentiment | Upset (10/100) | | Confidence | Medium | | Pricing Model | Free | | Platforms | iOS | | Key Features | 3 analyzed | | Outlook | Declining | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Durst Office** (this app) | 2.14/5 | Upset | Royal Realty | | [Cisco Secure Client](https://marlvel.ai/apps/cisco-secure-client) | 3.8/5 | n/a | Cisco | | [Forane® Refrigerants Tool Belt](https://marlvel.ai/apps/forane-refrigerants-tool-belt) | 3.9/5 | Mixed | Arkema Inc. | | [My Mobile Beauty](https://marlvel.ai/apps/my-mobile-beauty) | N/A/5 | n/a | My Mobile Beauty | | [SpraySelect](https://marlvel.ai/apps/sprayselect) | 4.1/5 | n/a | TeeJet Technologies | | [긱톡 - 재택부업, 프리랜서, 단기알바 정보 플랫폼](https://marlvel.ai/apps/com-gigtalk-gigtalk) | 4.5/5 | N/A | Nextstep Inc. | ## Company Profile - **Developer:** Royal Realty - **Website:** [https://www.durst.org](https://www.durst.org) ## Data Sources & Links - **App Store ID:** 6447352216 - **Dev Site:** [Official Website](https://www.durst.org) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*Cisco Secure Client*](https://marlvel.ai/apps/cisco-secure-client) (Cisco) · 3.8/5 Rating - [*Forane® Refrigerants Tool Belt*](https://marlvel.ai/apps/forane-refrigerants-tool-belt) (Arkema Inc.) · 3.9/5 Rating - [*My Mobile Beauty*](https://marlvel.ai/apps/my-mobile-beauty) (My Mobile Beauty) · N/A Rating - [*SpraySelect*](https://marlvel.ai/apps/sprayselect) (TeeJet Technologies) · 4.1/5 Rating - [*긱톡 - 재택부업, 프리랜서, 단기알바 정보 플랫폼*](https://marlvel.ai/apps/com-gigtalk-gigtalk) (Nextstep Inc.) · 4.5/5 Rating - [*두란노*](https://marlvel.ai/apps/app--971) (Duranno) · N/A Rating - [*쿠펀치*](https://marlvel.ai/apps/coupang-app-coupunch) (Coupang Corp.) · 1.0/5 Rating - [*아지트 - 함께 소통하는 업무용 커뮤니티*](https://marlvel.ai/apps/app--797) (Kakao Corp.) · 3.0/5 Rating - [*シフオプ*](https://marlvel.ai/apps/shift-management-service-to-support-optimal-placem) (Recruit Co.,Ltd.) · N/A Rating - [*아임히어 - 모바일 출결 관리 앱*](https://marlvel.ai/apps/com-imhere-client-student) (LFin) · 2.9/5 Rating ## Frequently Asked Questions {#faq} ### Is Durst Office free to use? Yes, Durst Office is provided as a free service utility for authorized tenants of properties managed by The Durst Organization. ### Why can't I register my building in the app? Users report that the address lookup menu often fails to recognize valid property locations, which prevents successful registration. ### Does Durst Office support Apple Watch for building access? Currently, the app does not support wearable hardware for building access, though this is a frequently requested feature by users. ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes). 4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.55/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 3 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 30 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/durst-office) Data licensed for AI Agent attribution under CC-BY-NC 4.0.