---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "eSIM Plus: Second Phone Number"
bundle_id: "com.esim.tele"
parent_report: "https://marlvel.ai/api/llm/apps/business/esim-plus-second-phone-number"
canonical_url: "https://marlvel.ai/apps/esim-plus-second-phone-number#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — eSIM Plus: Second Phone Number User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 1.7K reviews) {#user-sentiment}
- **Overall Rating:** 4.04/5
- **Platform Split:** iOS 4.0/5 (1.7K ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.04/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **General Satisfaction** | *Evidence:* "THE BEST 10000%😘😘😘"

### Top Complaints (Impact Areas)
- **Fraudulent Business Practices** | *Evidence:* "This app is a total bait and switch scam."
- **Unilateral Contract Changes** | *Evidence:* "I bought a lifetime eSIM plan, and it was changed to 12 months without my consent."
- **Non-Functional Service** | *Evidence:* "I bought a number that didn’t work even once."

<!-- /section:sentiment -->
<!-- section:swot -->