---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "GetResponse App"
bundle_id: "com.implix.GetResponse"
parent_report: "https://marlvel.ai/api/llm/apps/business/getresponse-app"
canonical_url: "https://marlvel.ai/apps/getresponse-app#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — GetResponse App User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Medium Confidence: 49 of 49 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.91/5
- **Platform Split:** iOS 3.9/5 (224 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Responsive chat support agents provide helpful guidance for business tool applications**

### Top Complaints (Impact Areas)
- **Authentication failures prevent users from accessing their accounts via common email providers**

### Top Requests (What Users Want)
- **Full parity with desktop features for building landing pages and complex email sequences**

<!-- /section:sentiment -->
<!-- section:swot -->