---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Givebutter"
bundle_id: "com.givebutter.mobile"
parent_report: "https://marlvel.ai/api/llm/apps/business/givebutter"
canonical_url: "https://marlvel.ai/apps/givebutter#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Givebutter User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 60 of 60 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.63/5
- **Platform Split:** iOS 3.6/5 (110 ratings) | Android 3.7/5 (71 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Fundraising campaigns are easy to navigate and manage for non-profit organizers**
- **Direct access to support staff provides helpful guidance for fundraising beginners**

### Top Complaints (Impact Areas)
- **Login failures prevent users from accessing accounts created on the web platform**
- **Lack of administrative management functions forces users to rely on browser versions**

### Top Requests (What Users Want)
- **Expanded administrative tools for processing cash and check donations within the app**

<!-- /section:sentiment -->
<!-- section:swot -->