---
title: "Halo ITSM, PSA, CRM — App Overview"
url: https://marlvel.ai/intel-report/business/halo-itsm-psa-crm
category: Business
developer: Halo Service Solutions Ltd
platforms: ios
rating: 3.4 (20 ratings)
pricing: free
report_level: overview
generated: 2026-05-09
last_verified: "2026-05-09T12:08:46.702Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** This app serves as a mobile extension for existing Halo Service Solutions users to maintain operational continuity and ticket management outside the office.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Business |
| Rating | 3.4 ★ (20) |
| Pricing | free |
| Platforms | iOS |
| Latest Version (iOS) | 1.4.1 |
| Developer | Halo Service Solutions Ltd |

<!-- SECTION: Summary -->
## What is Halo ITSM, PSA, CRM?

Halo ITSM, PSA, CRM is a mobile companion app for Halo Service Solutions' suite of service management platforms. It enables users to manage workflows, monitor team performance, and access customer data while away from their primary desktop environment.

<!-- SECTION: Key Features -->
## Key Features

- **Ticket Management**: Allows users to access assigned tickets and execute actions based on established workflows.
- **Team Oversight**: Provides visibility into team structures and access to tickets assigned to team members.
- **Push Notifications**: Delivers real-time alerts to keep users updated on service desk activity while on the go.
- **Customer Directory**: Enables quick lookup and listing of customer information directly within the mobile interface.

<!-- SECTION: Target Audience -->
## Who is it for?

IT service management professionals, support teams, and service desk agents using HaloITSM, HaloPSA, or HaloCRM.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/halo-itsm-psa-crm/id1567966790?uo=4)
- [Full Intelligence Report](https://marlvel.ai/intel-report/business/halo-itsm-psa-crm)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/business/halo-itsm-psa-crm).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*