--- title: "HappyFox Chat 2.0 — App Overview" url: https://marlvel.ai/intel-report/business/happyfox-chat-2-0 category: Business developer: HappyFox Inc platforms: ios rating: 4.0 (4 ratings) pricing: free report_level: overview generated: 2026-05-10 last_verified: "2026-05-10T02:48:36.564Z" --- > **Key Insight:** This app serves as a mobile companion for HappyFox users, prioritizing accessibility and efficient chat handling through a redesigned interface. | Metric | Value | |--------|-------| | Category | Business | | Rating | 4.0 ★ (4) | | Pricing | free | | Platforms | iOS | | Latest Version (iOS) | 1.11.3 | | Developer | HappyFox Inc | ## What is HappyFox Chat 2.0? HappyFox Chat 2.0 is a mobile live chat support tool designed to help agents manage customer inquiries on the go. It features a refreshed interface, biometric security, and robust chat management capabilities to ensure seamless support continuity from the web platform. ## Key Features - **Biometric Authentication**: Supports secure login via Touch-ID and Face-ID integration. - **Advanced Chat Management**: Allows agents to add attachments, apply tags, utilize canned responses, and transfer chats directly from the interface. - **Multi-Chat Navigation**: Enables switching between multiple active conversations using chat heads at the top of the screen. - **Monitor Chats**: Provides functionality for experienced agents to observe and assist newer support staff during live interactions. ## Who is it for? Customer support agents and teams who need to manage live website chat requests remotely. ## Links - [App Store](https://apps.apple.com/us/app/happyfox-chat-2-0/id1488919909?uo=4) - [Full Intelligence Report](https://marlvel.ai/intel-report/business/happyfox-chat-2-0) --- *This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/business/happyfox-chat-2-0).* *Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*