---
schema_type: "SoftwareApplication"
entity_type: "Mobile Application"
app_name: "Intergraph Mobile Responder RN"
developer_entity: "Intergraph Corporation"
bundle_id: "com.hexagon.mobileResponder"
app_store_id: "6474117198"
google_play_id: "com.hexagon.mobileresponder"
category: "Business"
primary_platform: "ios"
primary_monetization: "Free"
offline_capable: false
market_region: "US"
platforms: "iOS & Android"
app_last_updated: "2026-04-28"
report_date: "2026-05-14"
last_verified: "2026-05-14T03:52:49.934Z"
report_version: "09.04.2604"
total_reviews: 6
overall_rating: 1.33
sentiment: "Frustrated"
sentiment_score: 20
confidence: "medium"
confidence_score: 0.35
top_complaint_theme: "Interface instability"
review_sample_size: 6
data_age_days: 8
momentum_velocity: "maintenance"
intelligence_version: 3
competitor_count: 5
tags: ["business", "free", "frustrated sentiment", "mobile app", "app review", "app analysis", "first", "responders", "field"]
canonical_url: "https://marlvel.ai/intel-report/business/intergraph-mobile-responder-rn"
license: "CC-BY-NC 4.0"
content_version: "v2"
---

# Intergraph Mobile Responder RN App Audit

## TL;DR {#tldr}

- **Category**: Business · Free
- **Signal**: Rating 1.33 · Sentiment Frustrated
- **Recent focus**: Interface instability (top complaint)

> **TL;DR:** Intergraph Mobile Responder RN is a business app by Intergraph Corporation, rated 1.33/5 by 6 users, with Frustrated user sentiment (20/100), available on iOS & Android.
>
> **Marlvel.ai App Intelligence** — Independent analysis. US Market. No publisher influence.

<!-- speakable-start -->
> **Key Insight:** Intergraph Mobile Responder RN faces Frustrated user sentiment (1.33/5 from 6 reviews), with interface instability as the primary user concern.
<!-- speakable-end -->

## Quick Facts

| Fact | Value |
| :--- | :--- |
| **Rating** | 1.33/5 (6 reviews) |
| **User Mood** | Frustrated |
| **Category** | Business |
| **Developer** | Intergraph Corporation |
| **Pricing** | Free |
| **Platforms** | iOS & Android |
| **Confidence** | Medium (0.35/1.0) |
| **Data Age** | 0d |

## Metadata & Market Performance
- **Publisher:** Intergraph Corporation
- **Category:** Business
- **Target Audience:** First responders and field personnel who require mobile access to I/CAD dispatch systems.
- **Platforms:** iOS & Android
- **Version Audited:** 09.04.2604
- **Audit Date:** 2026-05-14
- **Signal Count:** 6 reviews analyzed
- **Confidence:** Medium (0.35/1.0)
- **App Store ID (iOS):** 6474117198
- **Bundle ID:** com.hexagon.mobileResponder
- **Google Play ID:** com.hexagon.mobileresponder
- **Performance Trend:** Declining
- **Data Window:** Analysis based on signals collected up to 2026-05-14

<!-- section:executive-snapshot -->
## Executive Snapshot
**What it is:** Intergraph Mobile Responder RN is a business utility app for iOS and Android that provides field personnel with mobile access to I/CAD dispatch systems.
**Why users hire it:** Agencies hire this tool to keep field responders connected to live incident data, but the current stability issues force users to seek more reliable alternatives.
<!-- /section:executive-snapshot -->

<!-- section:features -->
## App DNA (Features & Intent)
- **[Differentiator] Computer-Aided Dispatch (I/CAD) Integration:** Provides field personnel with direct access to I/CAD incident details and status updates
  * *User Intent:* Users seek enhanced value through premium features.
- **[Standard] Native Device Capability Utilization:** Integrates push notifications, GPS tracking, and camera functionality directly into the dispatch workflow
  * *User Intent:* Users want timely prompts to stay engaged without missing updates.
- **[Standard] Incident Database Querying:** Allows field users to query databases for information directly from mobile devices
<!-- /section:features -->

<!-- section:market-position -->
## Market Position {#market-position}

The app holds a 1.33-star rating on iOS with only 6 ratings, signaling low adoption and poor satisfaction. This performance lags behind competitors like Mark43 OnScene, which maintains a more frequent release cadence.
<!-- /section:market-position -->

## Monetization Strategy
- **Model:** Free
- **Tiers:** Free application for authorized I/CAD users
- **Analysis:** The application functions as a free utility for existing enterprise customers of I/CAD 9.4, serving as a distribution channel for the core dispatch platform.

<!-- section:sentiment -->
## 🔴 User Sentiment (Medium Confidence: 6 reviews) {#user-sentiment}
- **Overall Rating:** 1.33/5
- **Platform Split:** iOS 1.3/5 (6 ratings)
- **Overall Sentiment:** Frustrated

### Top Complaints (Impact Areas)
- **Interface instability**

<!-- /section:sentiment -->
<!-- section:swot -->
## SWOT Analysis {#swot}

**Core Strengths:**
- Deep I/CAD 9.4 integration creates high switching costs for enterprise agencies.

**Critical Frictions:**
- 1.33-star rating on iOS indicates critical stability failures.
- Zero Android ratings suggest low platform visibility.

**Growth Levers:**
- Modernizing the UI could reduce churn to agile competitors.

**Market Threats:**
- Mark43 OnScene's superior release cadence directly erodes market share.

<!-- /section:swot -->
## Recent Changes (v2 → v3) {#recent-changes}

The product's competitive positioning has shifted to address Mark43 OnScene as the primary threat, while the internal product state remains in maintenance-mode with persistent stability issues.

**Overall trend**: Declining
**Compared at**: 2026-05-14

### High-impact changes
- **[Added] New competitive threat identified** (swot) — Mark43 OnScene added as a primary threat due to superior release cadence and feature parity.

### Medium-impact changes
- **[Added] Documented feature gaps** (features) — Native GPS self-initiation and real-time event synchronization identified as missing compared to Mark43 OnScene.
- **[Added] New platform weakness** (swot) — Zero Android ratings identified as a specific weakness impacting platform visibility.

### Low-impact changes
- **[Shifted] Sentiment confidence update** (sentiment) — Confidence in sentiment analysis shifted from low to medium following an increase in review count from 3 to 6.

<!-- section:whats-new -->
## What's New

- **Latest (v09.04.2604, 2 weeks ago):** General bug fixes and stability improvements.
<!-- /section:whats-new -->

<!-- section:momentum -->
## App Momentum (Maintenance) {#momentum}

- No major feature updates recently.
- Maintenance-mode status confirmed by low activity.

> **Cadence:** 2 total versions · 0 majors in last 6 months · 15 days since last update · 6 days avg between updates

<!-- /section:momentum -->

<!-- section:so-what -->
## The "So What?" (Strategic Takeaway) {#so-what}

Intergraph Mobile Responder RN is a challenged business app that is completely free.
With a 1.33/5 rating from 6 reviews, it faces significant user friction.

<!-- speakable-start -->
> **Bottom Line:** The app provides essential I/CAD access but fails on basic stability, so the PM must prioritize performance hygiene to prevent agency churn to modern competitors.
<!-- speakable-end -->

**Best for:** First responders and field personnel who require mobile access to I/CAD dispatch systems.

<!-- section:pm-actions -->
### PM Action Plan (Next Best Moves)

- [ ] [INVEST] [HIGH IMPACT] Audit stability logs because the 1.33-star rating indicates critical failure → improve baseline reliability. — *The 1.33-star rating is the primary driver of user churn and negative sentiment.* _(trade-off: deprioritize Pause all new feature development — stability is the current bottleneck for user retention.)_
<!-- /section:pm-actions -->

<!-- section:feature-gaps -->
### Feature Gaps vs Competitors

- Native GPS self-initiation (available in Mark43 OnScene but absent here)
- Real-time event synchronization (available in Mark43 OnScene but absent here)
<!-- /section:feature-gaps -->

<!-- section:outlook -->
### Outlook: Declining

The public safety mobile market is consolidating around cloud-native tools that offer real-time synchronization and higher reliability. Intergraph's current posture is exposed, as the lack of feature parity with Mark43 OnScene will likely accelerate agency churn in the coming quarters.

- 🔴 The 1.33-star rating on iOS indicates that current stability issues are actively driving users away from the platform.
- 🔴 Lack of recent feature updates suggests the app is in maintenance-mode, leaving it vulnerable to more agile competitors.
<!-- /section:outlook -->

<!-- /section:so-what -->

<!-- section:metrics -->
## Key Metrics Summary

| Metric | Value |
| :--- | :--- |
| Overall Rating | 1.33/5 |
| Total Reviews | 6 |
| Sentiment | Frustrated (20/100) |
| Confidence | Medium |
| Pricing Model | Free |
| Platforms | iOS & Android |
| Key Features | 3 analyzed |
| Trend | Declining |
| Outlook | Declining |
<!-- /section:metrics -->

## Competitor Comparison

| App | Rating | Sentiment | Developer |
| :--- | :--- | :--- | :--- |
| **Intergraph Mobile Responder RN** (this app) | 1.33/5 | Frustrated | Intergraph Corporation |
| [Mark43 OnScene](https://marlvel.ai/intel-report/business/mark43-onscene) | 3.6/5 | N/A | Mark43 |
| [QLab Remote](https://marlvel.ai/intel-report/utilities/qlab-remote) | 4.7/5 | Excited | Figure 53 |
| [Kaiterra Installation](https://marlvel.ai/intel-report/utilities/kaiterra-installation) | 2.3/5 | Frustrated | Origins Technology Limited |
| [Equipment Mobile](https://marlvel.ai/intel-report/business/equipment-mobile) | 3.0/5 | N/A | John Deere |
| [myGenieLift](https://marlvel.ai/intel-report/business/mygenielift) | N/A/5 | N/A | Terex Corporation |

## Company Profile
- **Developer:** Intergraph Corporation

## Data Sources & Links
- **App Store:** [View on Apple Store](https://apps.apple.com/us/app/intergraph-mobile-responder-rn/id6474117198?uo=4)
- **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.hexagon.mobileresponder&hl=en&gl=us)
- **Sources:** App store metadata, User reviews.

## Related Intel Reports
- [*Mark43 OnScene*](https://marlvel.ai/intel-report/business/mark43-onscene) (Mark43) — 3.6/5 Rating | N/A Sentiment
- [*QLab Remote*](https://marlvel.ai/intel-report/utilities/qlab-remote) (Figure 53) — 4.7/5 Rating | Positive Sentiment
- [*Kaiterra Installation*](https://marlvel.ai/intel-report/utilities/kaiterra-installation) (Origins Technology Limited) — 2.3/5 Rating | Negative Sentiment
- [*Equipment Mobile*](https://marlvel.ai/intel-report/business/equipment-mobile) (John Deere) — 3.0/5 Rating | N/A Sentiment
- [*myGenieLift*](https://marlvel.ai/intel-report/business/mygenielift) (Terex Corporation) — N/A Rating | N/A Sentiment
- [*Groupon Merchant*](https://marlvel.ai/intel-report/business/groupon-merchant) (Groupon, Inc.) — 3.0/5 Rating | Mixed Sentiment
- [*InventoryBase*](https://marlvel.ai/intel-report/business/inventorybase) (Radweb Ltd) — N/A Rating | N/A Sentiment
- [*Customer Management - Contacts*](https://marlvel.ai/intel-report/business/customer-management-contacts) (永文 胡) — 4.3/5 Rating | N/A Sentiment
- [*Cisco Events App*](https://marlvel.ai/intel-report/business/cisco-events-app) (Cisco) — 4.3/5 Rating | N/A Sentiment
- [*AA Crew Check In*](https://marlvel.ai/intel-report/business/aa-crew-check-in) (American Airlines) — 1.6/5 Rating | N/A Sentiment

## Methodology {#methodology}

This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline:

1. **Signal Collection & Normalization** — Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps.
2. **Feature & Market Positioning Analysis** — Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks.
3. **User Sentiment Analysis** — Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction and evidence quoting.
4. **Competitive Landscape Analysis** — Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category.
5. **Intelligence Synthesis** — Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights.

- **Confidence Score:** 0.35/1.0 (based on review volume, data source diversity, and signal quality)
- **Reviews Analyzed:** 6
- **Data Sources:** user reviews, App Store metadata
- **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform
- **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence.
- **Report Age:** 0 days since last refresh

---
© 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/intel-report/business/intergraph-mobile-responder-rn)
Data licensed for AI Agent attribution under CC-BY-NC 4.0.