---
title: "Ivanti Neurons for ITSM & ITAM — App Overview"
url: https://marlvel.ai/apps/ivanti-neurons-for-itsm-itam
category: Business
developer: IVANTI, INC.
platforms: ios, android
rating: 1.8 (99 ratings)
pricing: free
report_level: overview
generated: 2026-04-24
last_verified: "2026-04-24T12:36:38.257Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** While the app offers core ITSM functionality and security features, user feedback indicates significant dissatisfaction regarding navigation, stability, and the overall mobile user experience.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Business |
| Rating | 1.8 ★ (99) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 3.7.0 |
| Latest Version (Android) | 3.7.0.2 |
| Developer | IVANTI, INC. |

<!-- SECTION: Summary -->
## What is Ivanti Neurons for ITSM & ITAM?

Ivanti Neurons for ITSM & ITAM is a mobile companion app designed to provide remote access to Ivanti's cloud and on-premise service management platform. It enables users to manage service desk operations on the go, featuring biometric authentication and push notification alerts for mobile analysts and self-service users.

<!-- SECTION: Key Features -->
## Key Features

- **Mobile Analyst and Self Service Roles**: Provides dedicated mobile interfaces for specific user roles to manage service desk tasks.
- **Biometric Authentication**: Supports secure and convenient login access using device-native biometric verification.
- **Push Notifications**: Delivers real-time alerts to users to facilitate faster response times while away from a desktop.
- **Service Management Integration**: Connects to Ivanti's broader service management solution to support end-to-end process automation.

<!-- SECTION: Target Audience -->
## Who is it for?

IT service desk analysts and self-service users requiring remote access to Ivanti ITSM and ITAM workflows.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/ivanti-neurons-for-itsm-itam/id1358598239?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=com.ivanti.sm&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/apps/ivanti-neurons-for-itsm-itam)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/apps/ivanti-neurons-for-itsm-itam).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*