---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Jotform - Form, Sign & Survey"
bundle_id: "com.jotform.v2"
parent_report: "https://marlvel.ai/api/llm/apps/business/jotform-form-sign-survey"
canonical_url: "https://marlvel.ai/apps/jotform-form-sign-survey#user-sentiment"
report_date: "2026-08-22"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Jotform - Form, Sign & Survey User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 77 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.81/5
- **Platform Split:** iOS 4.9/5 (43.9K ratings) | Android 4.6/5 (29.3K ratings)
- **Overall Sentiment:** Thrilled

### Top Praises
- **The intuitive form builder allows non-technical users to create professional data collection tools quickly**
- **Integration with artificial intelligence tools provides a helpful starting point for complex form creation**
- **Digital data collection and printing capabilities replace manual paperwork for industry professionals**

### Top Complaints (Impact Areas)

- **Performance regressions following the latest update cause app crashes and slow response times during data entry**

<!-- /section:sentiment -->
<!-- section:swot -->