--- schema_type: "SoftwareApplication" entity_type: "Mobile Application" app_name: "Leap formerly JobProgress" developer_entity: "JOBPROGRESS, LLC" bundle_id: "com.job.progressapp" app_store_id: "1063635242" google_play_id: "com.jobprogress.app" category: "Business" primary_platform: "ios" primary_monetization: "Subscription" offline_capable: false market_region: "US" platforms: "iOS & Android" app_last_updated: "2026-05-06" report_date: "2026-05-12" last_verified: "2026-05-12T03:56:52.012Z" report_version: "3.53.0" total_reviews: 363 overall_rating: 3.63 confidence: "low" confidence_score: 0.8 data_age_days: 4 momentum_velocity: "active" intelligence_version: 3 competitor_count: 6 tags: ["business", "subscription", "mobile app", "app review", "app analysis", "professional", "improvement", "contractors,"] canonical_url: "https://marlvel.ai/intel-report/business/leap-formerly-jobprogress" license: "CC-BY-NC 4.0" content_version: "v2" --- # Leap formerly JobProgress App Audit ## TL;DR {#tldr} - **Category**: Business · Subscription - **Signal**: Rating 3.63 > **TL;DR:** Leap formerly JobProgress is a business app by JOBPROGRESS, LLC, rated 3.63/5 by 363 users, available on iOS & Android. > > **Marlvel.ai App Intelligence** — Independent analysis. US Market. No publisher influence. > **Key Insight:** Leap formerly JobProgress is a business app by JOBPROGRESS, LLC. ## Quick Facts | Fact | Value | | :--- | :--- | | **Rating** | 3.63/5 (363 reviews) | | **Category** | Business | | **Developer** | JOBPROGRESS, LLC | | **Pricing** | Subscription | | **Platforms** | iOS & Android | | **Confidence** | Low (0.8/1.0) | | **Data Age** | 0d | ## Metadata & Market Performance - **Publisher:** JOBPROGRESS, LLC - **Category:** Business - **Target Audience:** Professional home improvement contractors, including roofers, remodelers, and general contractors, ranging from solopreneurs to national franchises. - **Platforms:** iOS & Android - **Version Audited:** 3.53.0 - **Audit Date:** 2026-05-12 - **Signal Count:** 363 reviews analyzed - **Confidence:** Low (0.8/1.0) - **App Store ID (iOS):** 1063635242 - **Bundle ID:** com.job.progressapp - **Google Play ID:** com.jobprogress.app - **Performance Trend:** Mixed - **Data Window:** Analysis based on signals collected up to 2026-05-12 ## Executive Snapshot **What it is:** Leap is a CRM and project management app for home improvement contractors, available on iOS and Android. **Why users hire it:** Contractors hire Leap to digitize paper-heavy workflows and manage job details, but the fragmented integration model forces users to manage critical field tasks across multiple platforms. ## App DNA (Features & Intent) - **[Differentiator] Labor & Materials Pricing Library:** Centralized database for managing job costs and pricing options. - **[Standard] Digital Estimates & Contracts:** In-app generation of estimates and contracts for immediate signature. - **[Differentiator] CompanyCam Integration:** Syncs photo documentation directly into project files. * *User Intent:* Users expect seamless access across multiple devices. ## Market Position {#market-position} Leap competes in the crowded Business category, with a 3.3-star iOS rating across 99 reviews and a 3.7-star Android rating across 264 reviews. The rating gap between platforms suggests inconsistent performance that hinders market-wide adoption. ## Monetization Strategy - **Model:** Subscription - **Tiers:** 14-day free trial for Leap Essential, Subscription required for full app access - **Analysis:** Subscription-based model targeting professional contractors, anchored by a 14-day trial to demonstrate workflow efficiency. ## SWOT Analysis {#swot} **Core Strengths:** - Centralized Labor & Materials Pricing Library functions as a core B2B switching cost - CompanyCam integration provides a visual documentation moat **Critical Frictions:** - 3.3-star iOS rating indicates persistent stability issues - Reliance on third-party integrations creates a fragmented user experience **Growth Levers:** - Native payment processing could increase user stickiness - Proactive business insights could close the gap with AI-enabled rivals **Market Threats:** - FieldPulse’s integrated payment ecosystem siphons users seeking all-in-one solutions - Connectivity-dependent architecture limits adoption in remote field environments ## Recent Changes (v2 → v3) {#recent-changes} Leap is pivoting its strategy to address platform fragmentation and stability issues as it faces increased competition from all-in-one field service suites. **Overall trend**: Mixed **Compared at**: 2026-05-12 ### High-impact changes - **[Declined] iOS Rating Regression** (sentiment) — Average iOS rating declined from 3.54 to 3.3, indicating persistent user dissatisfaction with stability. - **[Shifted] Competitive Focus** (positioning) — Shifted from a singular focus on Jobber to a broader competitive landscape including FieldPulse, Synchroteam, and Work Mobile. - **[Added] Integration Fragmentation Weakness** (swot) — Added 'Reliance on third-party integrations' as a core weakness, replacing previous UI-specific navigation complaints. ### Medium-impact changes - **[Added] Identified Feature Gaps** (features) — Added 'Integrated payment processing' and 'Proactive business insights' to the feature gap list. - **[Shifted] PM Action Item Priority** (positioning) — Priorities shifted from UI navigation refinement to native payment processing and core stability. ## What's New - **Latest (v3.52.1, 6 days ago):** Renamed Macros to Worksheet Templates, refined Fee Passover logic, added default task notification settings, and exposed Contact Person in Customer Listing. ## App Momentum (Active) {#momentum} - Rebranded from JobProgress to Leap. - Maintains steady update cadence. > **Cadence:** 2 total versions · 2 majors in last 6 months · 5 days since last update · 1 days avg between updates ## The "So What?" (Strategic Takeaway) {#so-what} Leap formerly JobProgress is an established business app that is available. With a 3.63/5 rating from 363 reviews, it shows polarized user reception. > **Bottom Line:** Leap provides a necessary CRM foundation for contractors, but its fragmented integration model leaves it vulnerable to all-in-one competitors like FieldPulse, so the PM must prioritize native payment and stability to defend the user base. **Best for:** Professional home improvement contractors, including roofers, remodelers, and general contractors, ranging from solopreneurs to national franchises. ### PM Action Plan (Next Best Moves) - [ ] [PIVOT] [HIGH IMPACT] Audit stability in the latest release because the 3.3-star iOS rating indicates persistent churn risk → improve retention — *The 3.3-star iOS rating is a significant barrier to new user conversion.* _(trade-off: deprioritize Pause the new feature roadmap for Q3 to prioritize core stability.)_ - [ ] [INVEST] [HIGH IMPACT] Integrate native payment processing because FieldPulse’s ecosystem creates higher stickiness → reduce platform fragmentation — *Competitor analysis shows payment integration is a primary driver of user stickiness.* _(trade-off: deprioritize Deprioritize the planned UI refresh to allocate engineering hours to payment APIs.)_ ### Feature Gaps vs Competitors - Offline enterprise database (available in Synchroteam but absent here) - Proactive business insights (available in FieldPulse but absent here) - Integrated payment processing (available in FieldPulse but absent here) ### Outlook: Mixed The field service management market is consolidating around all-in-one platforms that handle both CRM and payment collection. Leap remains exposed due to its fragmented integration model, so the PM must tighten the core workflow to prevent further churn to integrated rivals. - 🔴 The 3.3-star iOS rating indicates that the rebranding has not resolved underlying stability issues, which compounds churn risk against stable rivals. - 🔴 Reliance on third-party integrations for core field tasks creates a fragmented workflow, allowing all-in-one competitors to capture the high-value payment segment. ## Key Metrics Summary | Metric | Value | | :--- | :--- | | Overall Rating | 3.63/5 | | Total Reviews | 363 | | Confidence | Low | | Pricing Model | Subscription | | Platforms | iOS & Android | | Key Features | 3 analyzed | | Trend | Mixed | | Outlook | Mixed | ## Competitor Comparison | App | Rating | Sentiment | Developer | | :--- | :--- | :--- | :--- | | **Leap formerly JobProgress** (this app) | 3.63/5 | N/A | JOBPROGRESS, LLC | | [PetSitterPro](https://marlvel.ai/intel-report/business/petsitterpro) | N/A/5 | N/A | Andy Arevalo | | [FieldPulse](https://marlvel.ai/intel-report/business/fieldpulse) | 4.0/5 | N/A | Flicent Inc | | [OptimoRoute Driver](https://marlvel.ai/intel-report/business/optimoroute-driver) | 3.4/5 | N/A | OptimoRoute Inc. | | [Pear Suite](https://marlvel.ai/intel-report/business/pear-suite) | 5.0/5 | N/A | Pear Suite | | [Work Mobile](https://marlvel.ai/intel-report/business/work-mobile) | 3.3/5 | Frustrated | Verizon Connect Inc. | ## Company Profile - **Developer:** JOBPROGRESS, LLC - **Website:** [https://leaptodigital.com](https://leaptodigital.com) - **Social:** [Facebook](https://www.facebook.com/leaptodigital) · [X/Twitter](https://twitter.com/leaptodigital) · [YouTube](https://www.youtube.com/channel/UCSIMy9BVZ3IDVETcQaqtqsQ) · [LinkedIn](https://www.linkedin.com/company/11171304) ## Data Sources & Links - **App Store:** [View on Apple Store](https://apps.apple.com/us/app/leap-formerly-jobprogress/id1063635242?uo=4) - **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.jobprogress.app&hl=en&gl=us) - **Dev Site:** [Official Website](https://leaptodigital.com) - **Sources:** Developer website content, About us / company information, App store metadata, User reviews. ## Related Intel Reports - [*PetSitterPro*](https://marlvel.ai/intel-report/business/petsitterpro) (Andy Arevalo) — N/A Rating | N/A Sentiment - [*FieldPulse*](https://marlvel.ai/intel-report/business/fieldpulse) (Flicent Inc) — 4.0/5 Rating | N/A Sentiment - [*OptimoRoute Driver*](https://marlvel.ai/intel-report/business/optimoroute-driver) (OptimoRoute Inc.) — 3.4/5 Rating | N/A Sentiment - [*Pear Suite*](https://marlvel.ai/intel-report/business/pear-suite) (Pear Suite) — 5.0/5 Rating | N/A Sentiment - [*Work Mobile*](https://marlvel.ai/intel-report/business/work-mobile) (Verizon Connect Inc.) — 3.3/5 Rating | Negative Sentiment - [*Synchroteam*](https://marlvel.ai/intel-report/business/synchroteam) (Synchroteam) — 3.4/5 Rating | N/A Sentiment - [*Groupon Merchant*](https://marlvel.ai/intel-report/business/groupon-merchant) (Groupon, Inc.) — 3.0/5 Rating | Terrible Sentiment - [*Daily One Notes-Diary Notebook*](https://marlvel.ai/intel-report/business/daily-one-notes-diary-notebook) (永文 胡) — N/A Rating | N/A Sentiment - [*Customer Management - Contacts*](https://marlvel.ai/intel-report/business/customer-management-contacts) (永文 胡) — 4.3/5 Rating | N/A Sentiment - [*AA Crew Check In*](https://marlvel.ai/intel-report/business/aa-crew-check-in) (American Airlines) — 1.6/5 Rating | N/A Sentiment ## Methodology {#methodology} This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline: 1. **Signal Collection & Normalization** — Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps. 2. **Feature & Market Positioning Analysis** — Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks. 3. **User Sentiment Analysis** — Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction and evidence quoting. 4. **Competitive Landscape Analysis** — Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category. 5. **Intelligence Synthesis** — Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights. - **Confidence Score:** 0.8/1.0 (based on review volume, data source diversity, and signal quality) - **Reviews Analyzed:** 363 - **Data Sources:** user reviews, developer website, company about page, App Store metadata - **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform - **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence. - **Report Age:** 0 days since last refresh --- © 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/intel-report/business/leap-formerly-jobprogress) Data licensed for AI Agent attribution under CC-BY-NC 4.0.