---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Lowe's Pro Supply"
bundle_id: "com.lowesprosupply.mobile"
parent_report: "https://marlvel.ai/api/llm/apps/business/lowe-s-pro-supply"
canonical_url: "https://marlvel.ai/apps/lowe-s-pro-supply#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Lowe's Pro Supply User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 44 of 44 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.48/5
- **Platform Split:** iOS 3.6/5 (56 ratings) | Android 3.4/5 (106 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Professional material discounts provide tangible financial value for frequent business customers**
- **Direct access to helpful customer service representatives assists with complex order management**

### Top Complaints (Impact Areas)
- **Persistent authentication failures prevent users from accessing their accounts or signing in**
- **Search functionality returns irrelevant results or fails to locate basic inventory items**
- **Application instability and freezing during checkout or wallet access disrupt the purchasing flow**

<!-- /section:sentiment -->
<!-- section:swot -->