---
schema_type: "SoftwareApplication"
entity_type: "Mobile Application"
app_name: "monday CRM"
developer_entity: "monday.com Ltd."
bundle_id: "com.monday.mondaycrm.app"
app_store_id: "6769366480"
category: "Business"
primary_platform: "ios"
primary_monetization: "Subscription"
offline_capable: true
market_region: "US"
platforms: "iOS"
app_last_updated: "2026-08-09"
report_date: "2026-09-22"
last_verified: "2026-09-22T00:00:00.000Z"
report_version: "1.0"
total_reviews: 0
confidence: "low"
confidence_score: 0.3
data_age_days: 8
momentum_velocity: "maintenance"
intelligence_version: 2
tags: ["business", "subscription", "mobile app", "app review", "app analysis", "sales", "revenue", "teams"]
canonical_url: "https://marlvel.ai/apps/monday-crm"
license: "CC-BY-NC 4.0"
content_version: "v2"
---

# monday CRM Intelligence Report

## TL;DR {#tldr}

- **Category**: Business · Subscription

> **TL;DR:** monday CRM is a business app by monday.com Ltd., available on iOS.
>
> **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence.

<!-- speakable-start -->
> **Key Insight:** monday CRM is a business app by monday.com Ltd..
<!-- speakable-end -->

## Quick Facts

| Fact | Value |
| :--- | :--- |
| **Category** | Business |
| **Developer** | monday.com Ltd. |
| **Pricing** | Subscription |
| **Platforms** | iOS |
| **Confidence** | Low (0.3/1.0) |
| **Data Age** | 8d |

## Metadata & Market Performance
- **Publisher:** monday.com Ltd.
- **Category:** Business
- **Target Audience:** Sales and revenue teams requiring automated lead management, meeting documentation, and pipeline tracking.
- **Platforms:** iOS
- **Version Reviewed:** 1.0
- **Report Date:** 2026-09-22
- **Signal Count:** 0 reviews analyzed
- **Confidence:** Low (0.3/1.0)
- **App Store ID (iOS):** 6769366480
- **Bundle ID:** com.monday.mondaycrm.app
- **Data Window:** Analysis based on signals collected up to 2026-09-22

<!-- section:executive-snapshot -->
## Executive Snapshot
**What it is:** monday CRM is a mobile sales application that provides AI agents and automated meeting transcription for revenue teams on iOS.
**Why users hire it:** The app removes the administrative cost of manual CRM logging by using AI agents to execute tasks and record meetings during field sales activities.
<!-- /section:executive-snapshot -->

<!-- section:features -->
## App DNA (Features & Intent)
- **[Differentiator] AI Agent Workforce:** Specialized AI agents execute tasks like lead enrichment and call briefing, justifying enterprise-tier subscription pricing.
  * *User Intent:* Users seek enhanced value through premium features.
- **[Differentiator] AI Notetaker:** Records and transcribes face-to-face meetings, auto-logging summaries to reduce manual data entry friction.
  * *User Intent:* Users expect intelligent, adaptive experiences that learn from their behavior.
- **[Standard] Offline Sync:** Captures meeting recordings and data updates without connectivity, ensuring data integrity for field sales reps.
  * *User Intent:* Users want uninterrupted access without internet dependency.
<!-- /section:features -->

<!-- section:market-position -->
## Market Position {#market-position}

monday CRM targets the enterprise business segment with a subscription-only model. The platform's reliance on AI-agent workflows differentiates it from standard mobile CRM clients that focus primarily on data viewing rather than task execution.
<!-- /section:market-position -->

## Monetization Strategy
- **Model:** Subscription
- **Tiers:** Subscription required for access, Includes package of AI credits with plan purchase
- **Analysis:** Subscription-based model with AI credits bundled into plans, targeting revenue teams via enterprise-grade compliance.

<!-- section:swot -->
## SWOT Analysis {#swot}

**Core Strengths:**
- Specialized AI agents automate high-value sales workflows, creating a barrier against manual CRM entry tools.

**Growth Levers:**
- Localized AI agent training for regional sales dialects could capture non-English speaking enterprise segments.


<!-- /section:swot -->
<!-- section:momentum -->
## App Momentum (Maintenance) {#momentum}

- Ships bug fixes at 6-week cadence.
- No major feature expansion recently.

> **Cadence:** 1 total versions · 0 majors in last 6 months · 44 days since last update

<!-- /section:momentum -->

<!-- section:so-what -->
## The "So What?" (Strategic Takeaway) {#so-what}

monday CRM is a business app.

<!-- speakable-start -->
> **Bottom Line:** monday CRM's reliance on specialized AI agents creates a unique value proposition for field sales, but the subscription-only barrier limits adoption to established enterprise teams.
<!-- speakable-end -->

**Best for:** Sales and revenue teams requiring automated lead management, meeting documentation, and pipeline tracking.

<!-- section:pm-actions -->
### PM Action Plan (Next Best Moves)

- [ ] [INVEST] Ship a limited free-tier trial because the subscription-only model creates a high barrier to entry → increase top-of-funnel conversion
<!-- /section:pm-actions -->

<!-- section:outlook -->
### Outlook: Stable

The mobile CRM market is consolidating around AI-driven automation, and monday CRM's current maintenance-mode posture leaves it exposed to incumbents with faster release cycles. The app must transition from maintenance to active feature iteration to prevent churn among power users who expect parity with desktop AI capabilities.

- ⚪ Maintenance-mode release cadence (6-week bug fix cycle) indicates a focus on stability over rapid feature expansion for the current quarter.
<!-- /section:outlook -->

<!-- /section:so-what -->

<!-- section:metrics -->
## Key Metrics Summary

| Metric | Value |
| :--- | :--- |
| Total Reviews | 0 |
| Confidence | Low |
| Pricing Model | Subscription |
| Platforms | iOS |
| Key Features | 3 analyzed |
| Outlook | Stable |
<!-- /section:metrics -->

## Competitor Comparison

| App | Rating | Sentiment | Developer |
| :--- | :--- | :--- | :--- |
| **monday CRM** (this app) | N/A/5 | N/A | monday.com Ltd. |
| [Cisco Secure Client](https://marlvel.ai/apps/cisco-secure-client) | 3.8/5 | n/a | Cisco |
| [긱톡 - 재택부업, 프리랜서, 단기알바 정보 플랫폼](https://marlvel.ai/apps/com-gigtalk-gigtalk) | 4.5/5 | N/A | Nextstep Inc. |
| [두란노](https://marlvel.ai/apps/app--971) | N/A/5 | N/A | Duranno |
| [쿠펀치](https://marlvel.ai/apps/coupang-app-coupunch) | 1.0/5 | N/A | Coupang Corp. |
| [아지트 - 함께 소통하는 업무용 커뮤니티](https://marlvel.ai/apps/app--797) | 3.0/5 | N/A | Kakao Corp. |

## Company Profile
- **Developer:** monday.com Ltd.
- **Website:** [https://monday.com/crm](https://monday.com/crm)
- **Social:** [Instagram](https://www.instagram.com/p) · [Facebook](https://www.facebook.com/mondaydotcom) · [X/Twitter](https://twitter.com/mondaydotcom) · [YouTube](https://youtu.be/FsrNMGBq268) · [TikTok](https://www.tiktok.com/@mondaydotcom) · [LinkedIn](https://www.linkedin.com/company/monday)

## Data Sources & Links
- **App Store:** [View on Apple Store](https://apps.apple.com/us/app/monday-crm/id6769366480?uo=4)
- **Dev Site:** [Official Website](https://monday.com/crm)
- **Sources:** Developer website content, About us / company information, App store metadata.

## Related Intel Reports
- [*Cisco Secure Client*](https://marlvel.ai/apps/cisco-secure-client) (Cisco) · 3.8/5 Rating
- [*긱톡 - 재택부업, 프리랜서, 단기알바 정보 플랫폼*](https://marlvel.ai/apps/com-gigtalk-gigtalk) (Nextstep Inc.) · 4.5/5 Rating
- [*두란노*](https://marlvel.ai/apps/app--971) (Duranno) · N/A Rating
- [*쿠펀치*](https://marlvel.ai/apps/coupang-app-coupunch) (Coupang Corp.) · 1.0/5 Rating
- [*아지트 - 함께 소통하는 업무용 커뮤니티*](https://marlvel.ai/apps/app--797) (Kakao Corp.) · 3.0/5 Rating
- [*シフオプ*](https://marlvel.ai/apps/shift-management-service-to-support-optimal-placem) (Recruit Co.,Ltd.) · N/A Rating
- [*아임히어 - 모바일 출결 관리 앱*](https://marlvel.ai/apps/com-imhere-client-student) (LFin) · 2.9/5 Rating
- [*카매니저 - 중고차 딜러전용 전국 매물공유 플랫폼*](https://marlvel.ai/apps/kr-co-autocafe-carmanager) (atonmobility appmaster) · 3.0/5 Rating
- [*금호고속 셔틀*](https://marlvel.ai/apps/kr-co-kumhobuslines-shuttle-route-passengernew) (kumhoexpress) · 2.1/5 Rating
- [*쿠팡이츠 배달 파트너*](https://marlvel.ai/apps/coupang-eats-delivery) (Coupang Corp.) · 2.6/5 Rating

## Frequently Asked Questions {#faq}

### Is monday CRM free to use?

No, monday CRM requires a paid subscription for access. There is no free tier available for individual users.

### Does monday CRM work offline?

Yes, monday CRM supports offline data capture and meeting recording. All data syncs automatically once the device reconnects to the internet.

### What is the main difference between monday CRM and other CRM apps?

monday CRM differentiates itself through specialized AI agents that execute tasks like lead sourcing and call briefing, rather than just acting as a mobile viewer for CRM data.

## Methodology {#methodology}

This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline:

1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps.
2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks.
3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes).
4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category.
5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights.

- **Confidence Score:** 0.3/1.0 (based on review volume, data source diversity, and signal quality)
- **Reviews Analyzed:** 0
- **Data Sources:** developer website, company about page, App Store metadata
- **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform
- **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence.
- **Report Age:** 8 days since last refresh

---
© 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/monday-crm)
Data licensed for AI Agent attribution under CC-BY-NC 4.0.