---
schema_type: "SoftwareApplication"
entity_type: "Mobile Application"
app_name: "My Work"
developer_entity: "ADP, INC."
bundle_id: "com.adp.dimensions.enterprise"
category: "Business"
primary_platform: "android"
primary_monetization: "Free"
offline_capable: false
market_region: "US"
platforms: "Android"
app_last_updated: "2026-05-29"
report_date: "2026-09-02"
last_verified: "2026-09-02T00:00:00.000Z"
report_version: "5.06.06.0060"
total_reviews: 3510
overall_rating: 4.2
sentiment: "Upset"
sentiment_score: 15
confidence: "high"
confidence_score: 0.8
top_praise_theme: "Clocking in and out via mobile device provides a convenient alternative to traditional physical time clocks"
top_complaint_theme: "Persistent login failures and error screens prevent employees from accessing their timecards and work schedules"
review_sample_size: 50
total_review_count: 50
analyzed_review_count: 50
data_age_days: 29
momentum_velocity: "maintenance"
intelligence_version: 3
tags: ["business", "free", "upset sentiment", "mobile app", "app review", "app analysis", "employees", "managers", "organizations"]
canonical_url: "https://marlvel.ai/apps/my-work-1"
license: "CC-BY-NC 4.0"
content_version: "v2"
---

# My Work Intelligence Report

## TL;DR {#tldr}

- **Category**: Business · Free
- **Signal**: Rating 4.17 · Sentiment Upset
- **Recent focus**: Persistent login failures and error screens prevent employees from accessing their timecards and work schedules (top complaint) · Clocking in and out via mobile device provides a convenient alternative to traditional physical time clocks (top praise)

> **TL;DR:** My Work is a business app by ADP, INC., rated 4.17/5 by 3.5K users, with Upset user sentiment (15/100), available on Android.
>
> **Marlvel.ai App Intelligence** - Independent analysis. US Market. No publisher influence.

<!-- speakable-start -->
> **Key Insight:** My Work faces Upset user sentiment (4.17/5 from 3.5K reviews), with users reporting persistent login failures and error screens prevent employees from accessing their timecards and work schedules as the primary concern.
<!-- speakable-end -->

## Quick Facts

| Fact | Value |
| :--- | :--- |
| **Rating** | 4.17/5 (3.5K reviews) |
| **User Mood** | Upset |
| **Category** | Business |
| **Developer** | ADP, INC. |
| **Pricing** | Free |
| **Platforms** | Android |
| **Confidence** | High (0.8/1.0) |
| **Data Age** | 29d |

## Metadata & Market Performance
- **Publisher:** ADP, INC.
- **Category:** Business
- **Target Audience:** Employees and managers of organizations that use ADP Workforce Manager for payroll and labor management.
- **Platforms:** Android
- **Version Reviewed:** 5.06.06.0060
- **Report Date:** 2026-09-02
- **Signal Count:** 50 reviews analyzed
- **Confidence:** High (0.8/1.0)
- **Google Play ID:** com.adp.dimensions.enterprise
- **Performance Trend:** Mixed
- **Data Window:** Analysis based on signals collected up to 2026-09-02
- **Short Description:** Discover workforce management flexibility with ADP Workforce Manager.

<!-- section:executive-snapshot -->
## Executive Snapshot
**What it is:** My Work is a workforce management companion app for ADP Workforce Manager, providing time-tracking and scheduling tools for employees and managers on iOS and Android.
**Why users hire it:** The app removes the dependency on physical time clocks, allowing users to process timecards and schedules remotely via their mobile devices.
<!-- /section:executive-snapshot -->

<!-- section:features -->
## App DNA (Features & Intent)
- **[Standard] Time and Attendance Management:** Clock in and out functionality with remote timecard processing for employees and practitioners.
  * *User Intent:* Users seek enhanced value through premium features.
- **[Standard] Schedule Management:** Shift swapping and schedule viewing tools for employees and managers.
- **[Standard] Timecard Approval:** Manager-level approval of timecards via mobile interface.
  * *User Intent:* Users seek enhanced value through premium features.
- **[Differentiator] Overtime Monitoring:** Real-time tracking of overtime hours for management oversight.
  * *User Intent:* Users want visibility into their own performance and progress.
<!-- /section:features -->

<!-- section:market-position -->
## Market Position {#market-position}

My Work sits at #111 in the US Business category, maintaining a stable position despite a 96-day gap in feature updates. The 4.17-star rating across 3,510 ratings suggests that while the core utility is valued, technical instability limits broader adoption.
<!-- /section:market-position -->

## Monetization Strategy
- **Model:** Free
- **Analysis:** The app is a free companion tool for existing ADP Workforce Manager clients, with access gated by employer-provided credentials.

<!-- section:sentiment -->
## 🔴 User Sentiment (High Confidence: 50 of 50 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.17/5
- **Platform Split:** Android 4.2/5 (3.5K ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.17/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Clocking in and out via mobile device provides a convenient alternative to traditional physical time clocks**

### Top Complaints (Impact Areas)

- **Persistent login failures and error screens prevent employees from accessing their timecards and work schedules**

<!-- /section:sentiment -->
<!-- section:swot -->
## SWOT Analysis {#swot}

**Core Strengths:**
- Deep integration with ADP payroll systems creates a high switching cost for enterprise clients

**Growth Levers:**
- Localized UI improvements for timecard editing could reduce support tickets and improve daily task efficiency


<!-- /section:swot -->
## Recent Changes (v2 → v3) {#recent-changes}

The competitive narrative shifted from a focus on pure technical decline to a more nuanced view of the app as a defensive, high-switching-cost utility. While technical performance remains poor, the strategic framing now highlights the role of payroll integration in retaining enterprise clients.

**Overall trend**: Mixed
**Compared at**: 2026-09-02

### High-impact changes
- **[Shifted] Strategic Positioning Pivot** (positioning)

### Medium-impact changes
- **[Added] Integration-Based Switching Costs** (swot)
- **[Added] Competitive Stability Threat** (swot)
- **[Shifted] Outlook Trend Reclassification** (sentiment)

<!-- section:whats-new -->
## What's New

- **Latest (v5.06.06.0060, 3 months ago):** Maintenance release focused on minor bug fixes and general stability improvements.
<!-- /section:whats-new -->

<!-- section:momentum -->
## App Momentum (Maintenance) {#momentum}

- Ships only minor stability bug fixes.
- No new feature builds released recently.

> **Cadence:** 1 total versions · 0 majors in last 6 months · 96 days since last update

<!-- /section:momentum -->

<!-- section:so-what -->
## The "So What?" (Strategic Takeaway) {#so-what}

My Work is a business app that is completely free.
With a 4.17/5 rating from 3.5K reviews, it faces significant user friction.

<!-- speakable-start -->
> **Bottom Line:** My Work provides essential utility for ADP clients, but the current technical instability threatens the retention of the mobile-first user base. Addressing the authentication and punch-in failures would stabilize the user experience, which is the primary barrier to higher satisfaction.
<!-- speakable-end -->

**Best for:** Employees and managers of organizations that use ADP Workforce Manager for payroll and labor management.

<!-- section:pm-actions -->
### PM Action Plan (Next Best Moves)

- [ ] [INVEST] Audit authentication flow because login failures are the top-reported frustration theme → reduce churn
<!-- /section:pm-actions -->

<!-- section:outlook -->
### Outlook: Mixed

The workforce management market is shifting toward mobile-first, high-reliability interfaces that prioritize speed for hourly workers. My Work remains in maintenance mode, which leaves it exposed to competitors that offer more stable and intuitive scheduling experiences. The PM must prioritize core stability to prevent further erosion of the user base.

- 🔴 The 96-day gap in feature updates indicates a maintenance-only cadence, which leaves the app vulnerable to more agile, feature-rich competitors.
- 🔴 Persistent login and punch-in failures drive negative sentiment, which compounds the risk of users seeking alternative workforce management solutions.
<!-- /section:outlook -->

<!-- /section:so-what -->

<!-- section:metrics -->
## Key Metrics Summary

| Metric | Value |
| :--- | :--- |
| Overall Rating | 4.17/5 |
| Total Reviews | 3.5K |
| Sentiment | Upset (15/100) |
| Confidence | High |
| Pricing Model | Free |
| Platforms | Android |
| Key Features | 4 analyzed |
| Trend | Mixed |
| Outlook | Mixed |
<!-- /section:metrics -->

## Competitor Comparison

| App | Rating | Sentiment | Developer |
| :--- | :--- | :--- | :--- |
| **My Work** (this app) | 4.17/5 | Upset | ADP, INC. |
| [Groupon Merchant](https://marlvel.ai/apps/groupon-merchant) | 3.0/5 | n/a | Groupon, Inc. |
| [긱톡 - 재택부업, 프리랜서, 단기알바 정보 플랫폼](https://marlvel.ai/apps/com-gigtalk-gigtalk) | 4.5/5 | N/A | Nextstep Inc. |
| [두란노](https://marlvel.ai/apps/app--971) | N/A/5 | N/A | Duranno |
| [쿠펀치](https://marlvel.ai/apps/coupang-app-coupunch) | 1.0/5 | N/A | Coupang Corp. |
| [아지트 - 함께 소통하는 업무용 커뮤니티](https://marlvel.ai/apps/app--797) | 3.0/5 | N/A | Kakao Corp. |

## Company Profile
- **Developer:** ADP, INC.
- **Website:** [https://www.adp.com/](https://www.adp.com/)
- **Social:** [Facebook](https://www.facebook.com/AutomaticDataProcessing) · [X/Twitter](https://twitter.com/adp) · [YouTube](https://www.youtube.com/user/adp) · [LinkedIn](https://www.linkedin.com/company/adp)

## Data Sources & Links
- **Google Play:** [View on Google Play](https://play.google.com/store/apps/details?id=com.adp.dimensions.enterprise&hl=en&gl=us)
- **Dev Site:** [Official Website](https://www.adp.com/)
- **Sources:** Developer website content, About us / company information, App store metadata, User reviews.

## Related Intel Reports
- [*Groupon Merchant*](https://marlvel.ai/apps/groupon-merchant) (Groupon, Inc.) · 3.0/5 Rating
- [*긱톡 - 재택부업, 프리랜서, 단기알바 정보 플랫폼*](https://marlvel.ai/apps/com-gigtalk-gigtalk) (Nextstep Inc.) · 4.5/5 Rating
- [*두란노*](https://marlvel.ai/apps/app--971) (Duranno) · N/A Rating
- [*쿠펀치*](https://marlvel.ai/apps/coupang-app-coupunch) (Coupang Corp.) · 1.0/5 Rating
- [*아지트 - 함께 소통하는 업무용 커뮤니티*](https://marlvel.ai/apps/app--797) (Kakao Corp.) · 3.0/5 Rating
- [*シフオプ*](https://marlvel.ai/apps/shift-management-service-to-support-optimal-placem) (Recruit Co.,Ltd.) · N/A Rating
- [*아임히어 - 모바일 출결 관리 앱*](https://marlvel.ai/apps/com-imhere-client-student) (LFin) · 2.9/5 Rating
- [*카매니저 - 중고차 딜러전용 전국 매물공유 플랫폼*](https://marlvel.ai/apps/kr-co-autocafe-carmanager) (atonmobility appmaster) · 3.0/5 Rating
- [*금호고속 셔틀*](https://marlvel.ai/apps/kr-co-kumhobuslines-shuttle-route-passengernew) (kumhoexpress) · 2.1/5 Rating
- [*쿠팡이츠 배달 파트너*](https://marlvel.ai/apps/coupang-eats-delivery) (Coupang Corp.) · 2.6/5 Rating

## Frequently Asked Questions {#faq}

### Is My Work free to use?

The app is free to download, but it functions as a companion tool for existing ADP Workforce Manager clients. You must have employer-provided credentials to log in and access the features.

### Does My Work allow me to swap shifts?

Yes, the app includes shift swapping and schedule viewing tools for employees and managers, though some users have reported that the interface for these tasks can be slow.

### Why am I having trouble logging into the app?

Users report persistent login failures and infinite loading loops. If you are experiencing these issues, ensure you have the latest version installed, though these errors remain a known frustration point.

## Methodology {#methodology}

This report was generated by Marlvel.ai's 5-stage AI intelligence pipeline:

1. **Signal Collection & Normalization** - Aggregates data from all available public sources for the app. Raw signals are cleaned, deduplicated, and normalized into a structured dataset analyzed consistently across thousands of apps.
2. **Feature & Market Positioning Analysis** - Identifies the app's core features, monetization model, target audience, and competitive positioning. Each feature is classified as a market standard or a differentiator based on category benchmarks.
3. **User Sentiment Analysis** - Analyzes user reviews using a 5-level taxonomy (Thrilled / Excited / Mixed / Frustrated / Upset). Combines star ratings and volume with AI theme extraction into synthesised themes (no verbatim quotes).
4. **Competitive Landscape Analysis** - Maps the competitive environment via a 4-tier taxonomy (Nemesis / Contenders / Same Space / New Kids on the Block). Prioritizes same sub-genre over broad category.
5. **Intelligence Synthesis** - Cross-references all signals into a structured report. Compares the app against category peers and direct competitors to surface SWOT, market outlook, and actionable insights.

- **Confidence Score:** 0.8/1.0 (based on review volume, data source diversity, and signal quality)
- **Reviews Analyzed:** 50
- **Data Sources:** user reviews, developer website, company about page, App Store metadata
- **Rating Method:** Weighted average across platforms (iOS & Android), weighted by review count per platform
- **Independence:** Fully independent analysis. No publisher sponsorship or editorial influence.
- **Report Age:** 29 days since last refresh

---
© 2026 Marlvel.ai | [Canonical Report](https://marlvel.ai/apps/my-work-1)
Data licensed for AI Agent attribution under CC-BY-NC 4.0.