---
title: "Nationwide VetHelpline® — App Overview"
url: https://marlvel.ai/intel-report/business/nationwide-vethelpline
category: Business
developer: Nationwide Mutual Insurance
platforms: ios, android
rating: 5.0 (6.6K ratings)
pricing: free
report_level: overview
generated: 2026-05-08
last_verified: "2026-05-08T21:59:36.560Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** This app serves as an integrated, value-added support channel exclusively for Nationwide pet insurance policyholders.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Business |
| Rating | 5.0 ★ (6.6K) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 25.51.0 |
| Latest Version (Android) | 25.51.0 |
| Developer | Nationwide Mutual Insurance |

<!-- SECTION: Summary -->
## What is Nationwide VetHelpline®?

Nationwide VetHelpline is a telehealth service providing Nationwide pet insurance members with 24/7 veterinary support. The app facilitates remote consultations with licensed veterinary professionals to address routine health inquiries and urgent care needs.

<!-- SECTION: Key Features -->
## Key Features

- **24/7 Veterinary Support**: Provides unlimited access to licensed veterinary professionals at any time of day.
- **Video Chat Consultations**: Enables real-time video communication with veterinary staff, with response time targets of 30 minutes or less for general cases and 5 minutes for critical cases.
- **Specialized Expert Access**: Connects users with staff certified in internal medicine, emergency and critical care, and toxicology.
- **Clinic Referral Service**: Assists users in locating nearby veterinary clinics if the remote support team is unable to resolve the pet's health issue.

<!-- SECTION: Target Audience -->
## Who is it for?

Current Nationwide pet insurance policyholders seeking remote veterinary guidance.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/nationwide-vethelpline/id1515301514?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=com.nationwide.vethelpline&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/intel-report/business/nationwide-vethelpline)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/business/nationwide-vethelpline).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*