---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "On-Site"
bundle_id: "com.active.activeworksonsite"
parent_report: "https://marlvel.ai/api/llm/apps/business/on-site"
canonical_url: "https://marlvel.ai/apps/on-site#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — On-Site User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 48 reviews) {#user-sentiment}
- **Overall Rating:** 3.02/5
- **Platform Split:** iOS 4.4/5 (8 ratings) | Android 2.8/5 (40 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Event Utility** | *Evidence:* "Was able to quickly check in runners and even assign them bib numbers"

### Top Complaints (Impact Areas)
- **Authentication and Account Creation** | *Evidence:* "I can't sing in"
- **App Stability and Performance** | *Evidence:* "constantly freezes or dosen't recognize the password"