---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Robin - Mobile App"
bundle_id: "com.robinpowered.compass"
parent_report: "https://marlvel.ai/api/llm/apps/business/robin-mobile-app"
canonical_url: "https://marlvel.ai/apps/robin-mobile-app#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Robin - Mobile App User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 62 of 89 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 2.7/5
- **Platform Split:** iOS 3.3/5 (49 ratings) | Android 2.6/5 (353 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Core desk booking functionality provides utility for workplace seat management when the application remains stable**

### Top Complaints (Impact Areas)
- **Frequent application crashes and login failures prevent users from accessing workplace booking services post-update**

### Top Requests (What Users Want)
- **Dark mode support requested to improve visual comfort during low-light usage scenarios**

<!-- /section:sentiment -->
<!-- section:swot -->