---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Salesforce Authenticator"
bundle_id: "com.salesforce.authenticator"
parent_report: "https://marlvel.ai/api/llm/apps/business/salesforce-authenticator-1"
canonical_url: "https://marlvel.ai/apps/salesforce-authenticator-1#user-sentiment"
report_date: "2026-08-17"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - Salesforce Authenticator User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 83 of 99 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.4/5
- **Platform Split:** iOS 4.6/5 (4.3K ratings) | Android 4.4/5 (26.9K ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **One-tap authentication approval on mobile devices provides a fast and convenient login experience for users**
- **Integration with wearable devices allows users to verify their identity without needing to handle their phone**

### Top Complaints (Impact Areas)

- **Authentication requests fail to trigger automatically, forcing users to manually enter codes or wait for timeouts**

<!-- /section:sentiment -->
<!-- section:swot -->