---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Salesforce Maps"
bundle_id: "com.salesforcemaps"
parent_report: "https://marlvel.ai/api/llm/apps/business/salesforce-maps"
canonical_url: "https://marlvel.ai/apps/salesforce-maps#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Salesforce Maps User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 86 reviews) {#user-sentiment}
- **Overall Rating:** 2.06/5
- **Platform Split:** iOS 1.9/5 (26 ratings) | Android 2.1/5 (60 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **General Satisfaction** | *Evidence:* "Good"

### Top Complaints (Impact Areas)
- **App Stability and Crashes** | *Evidence:* "it has to be reinstalled every week"
- **Performance and Latency** | *Evidence:* "It is slow it eats your phone’s battery"