---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Silvertrac"
bundle_id: "com.silvertrac.mobiletracios"
parent_report: "https://marlvel.ai/api/llm/apps/business/silvertrac"
canonical_url: "https://marlvel.ai/apps/silvertrac#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Silvertrac User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 92 of 97 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 2.94/5
- **Platform Split:** iOS 2.6/5 (134 ratings) | Android 3.0/5 (431 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Core security reporting functionality provides a useful system for field personnel when the application remains stable**

### Top Complaints (Impact Areas)
- **Frequent session termination during backgrounding or app switching causes significant data loss for field reports**
- **Camera performance regressions post-update prevent clear image capture and reliable report submission for security documentation**

### Top Requests (What Users Want)
- **Ability to upload existing gallery photos into reports instead of requiring immediate in-app camera capture**

<!-- /section:sentiment -->
<!-- section:swot -->