---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "SiteDocs"
bundle_id: "com.sitedocs.mobile"
parent_report: "https://marlvel.ai/api/llm/apps/business/sitedocs"
canonical_url: "https://marlvel.ai/apps/sitedocs#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — SiteDocs User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 61 of 61 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.59/5
- **Platform Split:** iOS 2.7/5 (39 ratings) | Android 3.7/5 (341 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Administrative support teams provide helpful guidance for customizing the application to fit specific business needs**
- **Offline functionality allows remote workers to maintain safety compliance without needing cellular or wifi reception**

### Top Complaints (Impact Areas)
- **Frequent application crashes and freezing behavior disrupt time sensitive form completion and daily workflow tasks**
- **Persistent lag during document scrolling and signature capture prevents efficient data entry on mobile devices**

### Top Requests (What Users Want)
- **Granular notification settings allow users to select specific alerts to reduce daily communication volume**

<!-- /section:sentiment -->
<!-- section:swot -->