---
title: "SolarWinds Customer Success — App Overview"
url: https://marlvel.ai/intel-report/business/solarwinds-customer-success
category: Business
developer: SolarWinds Worldwide, LLC
platforms: ios
rating: 5.0 (2 ratings)
pricing: free
report_level: overview
generated: 2026-05-10
last_verified: "2026-05-10T08:37:11.774Z"
---

<!-- SECTION: Key Insight -->
> **Key Insight:** This app serves as a limited mobile extension of the web-based Customer Portal and does not support administrative tasks like license renewals or software downloads.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Business |
| Rating | 5.0 ★ (2) |
| Pricing | free |
| Platforms | iOS |
| Latest Version (iOS) | 1.0 |
| Developer | SolarWinds Worldwide, LLC |

<!-- SECTION: Summary -->
## What is SolarWinds Customer Success?

SolarWinds Customer Success is a mobile companion to the SolarWinds Customer Portal designed for existing users to manage their accounts on the go. It provides mobile-optimized access to support cases, product documentation, and account profile management.

<!-- SECTION: Key Features -->
## Key Features

- **Support Case Management**: Users can create new support cases and monitor the status of existing tickets directly from the app.
- **Product Resource Access**: Provides quick access to license details, activation keys, technical documentation, and release notes.
- **Real-time Notifications**: Delivers push notifications to keep users updated on support case progress.
- **Account Profile Management**: Allows users to view linked accounts and switch between different account profiles.

<!-- SECTION: Target Audience -->
## Who is it for?

Existing SolarWinds customers who require mobile access to their account information and support case status.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/solarwinds-customer-success/id1604160509?uo=4)
- [Full Intelligence Report](https://marlvel.ai/intel-report/business/solarwinds-customer-success)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/business/solarwinds-customer-success).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*