---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Zoom Workplace"
bundle_id: "us.zoom.videomeetings"
parent_report: "https://marlvel.ai/api/llm/apps/business/us-zoom-videomeetings"
canonical_url: "https://marlvel.ai/apps/us-zoom-videomeetings#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Zoom Workplace User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 7.7M reviews) {#user-sentiment}
- **Overall Rating:** 4.33/5
- **Platform Split:** iOS 4.7/5 (3.1M ratings) | Android 4.1/5 (4.6M ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **Educational & Professional Utility**
- **Audio and Video Clarity**

### Top Complaints (Impact Areas)
- **Background Multitasking Issues**
- **Hardware Compatibility**

<!-- /section:sentiment -->
<!-- section:swot -->