---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "WorkMarket by ADP"
bundle_id: "com.workmarket.ios.native"
parent_report: "https://marlvel.ai/api/llm/apps/business/workmarket-by-adp"
canonical_url: "https://marlvel.ai/apps/workmarket-by-adp#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — WorkMarket by ADP User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 72 of 118 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.5/5
- **Platform Split:** iOS 4.7/5 (13.8K ratings) | Android 3.8/5 (3.2K ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.5/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **IT professionals and freelancers find the platform convenient for managing work orders and uploading documentation**

### Top Complaints (Impact Areas)
- **Keyboard overlays and UI regressions prevent users from viewing input fields during the reporting process**
- **Login failures and two-factor authentication loops prevent access to essential work order management functions**

### Top Requests (What Users Want)
- **Instant payout options for linked accounts to avoid long waiting periods for earned funds**

<!-- /section:sentiment -->
<!-- section:swot -->