---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Yandex Pro"
bundle_id: "ru.yandex.taximeter.flutter.ios"
parent_report: "https://marlvel.ai/api/llm/apps/business/yandex-pro"
canonical_url: "https://marlvel.ai/apps/yandex-pro#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Yandex Pro User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 100 of 100 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.54/5
- **Platform Split:** iOS 3.9/5 (2.3K ratings) | Android 4.5/5 (1.3M ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.54/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Core application performance remains stable and functional for a subset of Android users**

### Top Complaints (Impact Areas)
- **Automated support systems fail to resolve account blocks and payment disputes effectively**
- **Post-update technical regressions cause frequent application crashes and notification failures on iOS**

### Top Requests (What Users Want)
- **Integration of WiFi-based geolocation to improve positioning accuracy in signal-denied urban environments**

<!-- /section:sentiment -->
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