---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Zip File Manager: Zip & Files"
bundle_id: "KeKeli.ZipFiles"
parent_report: "https://marlvel.ai/api/llm/apps/business/zip-file-manager-zip-files"
canonical_url: "https://marlvel.ai/apps/zip-file-manager-zip-files#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Zip File Manager: Zip & Files User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 50 of 50 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.66/5
- **Platform Split:** iOS 2.3/5 (3 ratings) | Android 4.7/5 (1.7M ratings)
- **Overall Sentiment:** Thrilled

### Top Praises
- **File management utility provides a clear and organized view of internal and external storage**

### Top Complaints (Impact Areas)
- **Data loss incidents during file transfer operations cause significant frustration for long-term users**

### Top Requests (What Users Want)
- **Dark mode implementation is requested to improve visual comfort during low-light usage**

<!-- /section:sentiment -->
<!-- section:swot -->