---
title: "Zoho CRM - Sales & Marketing — App Overview"
url: https://marlvel.ai/intel-report/business/zoho-crm-sales-marketing
category: Business
developer: Zoho Corporation
platforms: ios, android
rating: 3.7 (6.1K ratings)
pricing: free
report_level: overview
generated: 2026-04-15
---

<!-- SECTION: Key Insight -->
> **Key Insight:** While the app offers robust mobile functionality for field sales, recent user feedback highlights significant concerns regarding interface navigation and core usability.

<!-- SECTION: Quick Facts -->
| Metric | Value |
|--------|-------|
| Category | Business |
| Rating | 3.7 ★ (6.1K) |
| Pricing | free |
| Platforms | iOS, Android |
| Latest Version (iOS) | 3.18.5 |
| Latest Version (Android) | 3.6.50 |
| Developer | Zoho Corporation |

<!-- SECTION: Summary -->
## What is Zoho CRM - Sales & Marketing?

Zoho CRM is a mobile-first customer relationship management platform designed to help businesses manage sales pipelines and customer engagement. It provides field sales teams with tools for lead conversion and deal management, featuring offline access and cross-device data synchronization.

<!-- SECTION: Key Features -->
## Key Features

- **Task and Activity Management**: Provides a centralized overview of scheduled tasks, meetings, and calls with integrated reminder settings.
- **Mobile Productivity Tools**: Includes specific utilities for search, email, call logging, check-ins, and location-based 'near-me' account discovery.
- **Offline Access**: Allows users to maintain productivity and access CRM data without an active internet connection.
- **Data Synchronization**: Automatically syncs sales data across all connected devices to ensure information consistency.

<!-- SECTION: Target Audience -->
## Who is it for?

Sales representatives, sales managers, and business owners requiring mobile access to CRM data.

<!-- SECTION: Links -->
## Links

- [App Store](https://apps.apple.com/us/app/zoho-crm-sales-marketing/id444908810?uo=4)
- [Google Play](https://play.google.com/store/apps/details?id=com.zoho.crm&hl=en&gl=us)
- [Full Intelligence Report](https://marlvel.ai/intel-report/business/zoho-crm-sales-marketing)

---
*This is an overview report. Sentiment analysis, competitive landscape, and SWOT analysis are available in the [full intelligence report](https://marlvel.ai/intel-report/business/zoho-crm-sales-marketing).*
*Generated by [Marlvel.ai](https://marlvel.ai) — Independent app intelligence.*