--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Yahoo! Mail" bundle_id: "jp.co.yahoo.android.ymail" parent_report: "https://marlvel.ai/api/llm/apps/communication/jp-co-yahoo-android-ymail" canonical_url: "https://marlvel.ai/apps/jp-co-yahoo-android-ymail#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — Yahoo! Mail User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 120 of 1.3K reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.17/5 - **Platform Split:** iOS 4.2/5 (486.9K ratings) | Android 4.1/5 (84.4K ratings) - **Overall Sentiment:** Frustrated - **Note:** The 4.17/5 store rating reflects cumulative history, while the Frustrated sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Aesthetic and simple interface design makes the application easy to navigate for casual users** ### Top Complaints (Impact Areas) - **Critical failure to receive incoming emails prevents users from accessing verification codes and messages** ### Top Requests (What Users Want) - **Customizable interface options to remove persistent new message prompts from the main screen**