---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Yahoo Mail: Email & Planner"
bundle_id: "com.yahoo.mobile.client.android.mail"
parent_report: "https://marlvel.ai/api/llm/apps/communication/yahoo-mail-email-planner"
canonical_url: "https://marlvel.ai/apps/yahoo-mail-email-planner#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Yahoo Mail: Email & Planner User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 60 of 150 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 4.17/5
- **Platform Split:** Android 4.2/5 (8.7M ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.17/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **Core email functionality remains reliable for users who avoid the latest update interface changes**

### Top Complaints (Impact Areas)
- **Persistent login loops and authentication failures prevent users from accessing their primary email accounts**
- **Removal of bulk management features forces users into inefficient manual email deletion workflows**

### Top Requests (What Users Want)
- **Restoration of bulk selection and deletion tools for efficient inbox management**

<!-- /section:sentiment -->
<!-- section:swot -->