---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "CAASS Digital ID"
bundle_id: "com.Access411.CAASS-Digital-ID"
parent_report: "https://marlvel.ai/api/llm/apps/education/caass-digital-id"
canonical_url: "https://marlvel.ai/apps/caass-digital-id#user-sentiment"
report_date: "2026-08-27"
license: CC-BY-NC-4.0
citation: "Marlvel.ai - CAASS Digital ID User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Medium Confidence: 3 of 3 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 1.54/5
- **Platform Split:** iOS 1.5/5 (37 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **The core visual design and aesthetic presentation of the interface feel satisfying for some users**

### Top Complaints (Impact Areas)

- **The application crashes immediately when users attempt to scan their identification documents during onboarding**

<!-- /section:sentiment -->
<!-- section:swot -->