---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Cambly – Learn English"
bundle_id: "com.cambly.Cambly"
parent_report: "https://marlvel.ai/api/llm/apps/education/cambly-learn-english-1"
canonical_url: "https://marlvel.ai/apps/cambly-learn-english-1#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Cambly – Learn English User Sentiment (section of intelligence report)"
---

## 🟡 User Sentiment (High Confidence: 161,041 reviews) {#user-sentiment}
- **Overall Rating:** 4.63/5
- **Platform Split:** iOS 4.5/5 (9,327 ratings) | Android 4.6/5 (151,714 ratings)
- **Overall Sentiment:** Mixed

### Top Praises
- **Quality of Tutors** | *Evidence:* "The tutors are friendly, patient, and very helpful."
- **Language Learning Effectiveness** | *Evidence:* "Destravei minha vergonha de falar inglês com as pessoas e comecei a falar mais naturalmente."

### Top Complaints (Impact Areas)
- **Billing and Subscription Issues** | *Evidence:* "I canceled it, but it pulled out the money again, it's a complete fraudster."
- **Technical Bugs and UX** | *Evidence:* "Everytime I try to join a call my screen is black and my camera keeps loading."

<!-- /section:sentiment -->
<!-- section:swot -->