---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "italki - Language Learning"
bundle_id: "com.italki.italki"
parent_report: "https://marlvel.ai/api/llm/apps/education/italki-language-learning"
canonical_url: "https://marlvel.ai/apps/italki-language-learning#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — italki - Language Learning User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 8,923 reviews) {#user-sentiment}
- **Overall Rating:** 4.83/5
- **Platform Split:** iOS 4.8/5 (8,923 ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **High-Quality Tutors** | *Evidence:* "I’ve stayed with the same tutor and am comfortable with her."

### Top Complaints (Impact Areas)
- **Poor UI/UX Updates** | *Evidence:* "The new app is super confusing and hard to use."
