---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Khan Academy"
bundle_id: "org.khanacademy.Khan-Academy"
parent_report: "https://marlvel.ai/api/llm/apps/education/org-khanacademy-khan-academy"
canonical_url: "https://marlvel.ai/apps/org-khanacademy-khan-academy#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Khan Academy User Sentiment (section of intelligence report)"
---

## 🟢 User Sentiment (High Confidence: 276,147 reviews) {#user-sentiment}
- **Overall Rating:** 4.33/5
- **Platform Split:** iOS 4.6/5 (104,468 ratings) | Android 4.2/5 (171,679 ratings)
- **Overall Sentiment:** Excited

### Top Praises
- **High-Quality Free Education** | *Evidence:* "One of the few high quality educational services to be truly free."
- **Effective Learning Content** | *Evidence:* "The application has great explications. My notes in Math are best for this app."

### Top Complaints (Impact Areas)
- **Login and Authentication Issues** | *Evidence:* "it's too frustrating to sign up for an account I keep trying to do it and it's just not working."
- **Technical Performance and Bugs** | *Evidence:* "mobile version of khan Academy loads slower than using a browser on my phone, and it is sometimes completely unresponsive."

<!-- /section:sentiment -->
<!-- section:swot -->
