---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "HIDIVE"
bundle_id: "com.hidive.ios"
parent_report: "https://marlvel.ai/api/llm/apps/entertainment/com-hidive-ios"
canonical_url: "https://marlvel.ai/apps/com-hidive-ios#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — HIDIVE User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 13,418 reviews) {#user-sentiment}
- **Overall Rating:** 2.17/5
- **Platform Split:** iOS 2.0/5 (5,055 ratings) | Android 2.3/5 (8,363 ratings)
- **Overall Sentiment:** Frustrated

### Top Praises
- **Content Selection** | *Evidence:* "I love that they have the entire Lupin series!"
- **Competitive Pricing** | *Evidence:* "Cheap enough subscription to have both [with Crunchyroll] too."

### Top Complaints (Impact Areas)
- **App Stability and Crashes** | *Evidence:* "doesn't work at all idk what they did to it but it doesn't even load the home page"
- **Poor User Experience** | *Evidence:* "overall navigation and ui is horrid."
- **Billing Issues** | *Evidence:* "They double billed me on Android and Apple."

<!-- /section:sentiment -->
<!-- section:swot -->