--- source: marlvel.ai type: app_intelligence_section content_version: "v2" section_slug: "sentiment" section_label: "User Sentiment" section_anchor: "#user-sentiment" app_name: "Riot Mobile" bundle_id: "com.riotgames.mobile.leagueconnect" parent_report: "https://marlvel.ai/api/llm/apps/entertainment/com-riotgames-mobile-leagueconnect" canonical_url: "https://marlvel.ai/apps/com-riotgames-mobile-leagueconnect#user-sentiment" license: CC-BY-NC-4.0 citation: "Marlvel.ai — Riot Mobile User Sentiment (section of intelligence report)" --- ## 🔴 User Sentiment (High Confidence: 100 of 149 reviews analyzed) {#user-sentiment} - **Overall Rating:** 4.54/5 - **Platform Split:** iOS 4.7/5 (10.9K ratings) | Android 4.5/5 (298.6K ratings) - **Overall Sentiment:** Upset - **Note:** The 4.54/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline. ### Top Praises - **Tournament news and match history tracking provide value for competitive players** - **Clean interface design makes navigation simple for casual users** - **Two-factor authentication adds a layer of security for account protection** ### Top Complaints (Impact Areas) - **Mandatory app installation to play competitive games creates significant user friction** - **Authentication and login failures prevent users from accessing their game accounts** - **Technical instability and performance issues hinder the core user experience** ### Top Requests (What Users Want) - **In-app store access would allow players to manage purchases conveniently** - **Account management features for changing display names and profile details** - **Offline mode for generating authentication codes to improve reliability**