---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "EA Connect"
bundle_id: "com.ea.ios.connect"
parent_report: "https://marlvel.ai/api/llm/apps/entertainment/ea-connect"
canonical_url: "https://marlvel.ai/apps/ea-connect#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — EA Connect User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (Low Confidence: 42 of 42 reviews analyzed) {#user-sentiment}
- **Overall Rating:** 3.4/5
- **Platform Split:** iOS 3.0/5 (24 ratings) | Android 3.4/5 (190 ratings)
- **Overall Sentiment:** Upset

### Top Praises
- **Custom messaging capabilities allow for more direct communication between players than preset options**

### Top Complaints (Impact Areas)
- **Persistent login loops prevent users from accessing their accounts after the latest update**
- **Lack of meaningful game utility features makes the app feel like a basic messaging tool**

### Top Requests (What Users Want)
- **Expanded social features including group voice chat and community management tools for platoons**

<!-- /section:sentiment -->
<!-- section:swot -->