---
source: marlvel.ai
type: app_intelligence_section
content_version: "v2"
section_slug: "sentiment"
section_label: "User Sentiment"
section_anchor: "#user-sentiment"
app_name: "Base: Formerly Coinbase Wallet"
bundle_id: "org.toshi.distribution"
parent_report: "https://marlvel.ai/api/llm/apps/finance/base-formerly-coinbase-wallet"
canonical_url: "https://marlvel.ai/apps/base-formerly-coinbase-wallet#user-sentiment"
license: CC-BY-NC-4.0
citation: "Marlvel.ai — Base: Formerly Coinbase Wallet User Sentiment (section of intelligence report)"
---

## 🔴 User Sentiment (High Confidence: 294,331 reviews) {#user-sentiment}
- **Overall Rating:** 4.35/5
- **Platform Split:** iOS 4.6/5 (161,333 ratings) | Android 4.1/5 (132,998 ratings)
- **Overall Sentiment:** Upset
- **Note:** The 4.35/5 store rating reflects cumulative history, while the Upset sentiment reflects recent user reviews analyzed by our AI pipeline.

### Top Praises
- **General Satisfaction** | *Evidence:* "This application is great. I like it a lot."

### Top Complaints (Impact Areas)
- **Asset Loss and Account Access** | *Evidence:* "After updating the app it created a whole new wallet with 0 crypto in it"
- **App Stability and UI Bugs** | *Evidence:* "The recent update is really buggy, every time I open an app it always shows this bottom search bar"

<!-- /section:sentiment -->
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